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Workflow Optimization Specialist
hace 7 días
This role involves working closely with various teams, including CPA and GCC teams from Worldwide Capacity Planning.
Your primary responsibility will be to ensure daily service levels are met in all operational units.
You will need to analyze data to identify emerging risks and develop potential plans for service level protection/recovery.
To achieve this, you will collaborate with Operations to leverage staffing needs based on forecasted volume.
You will also be responsible for reviewing schedule request scenarios and providing leadership with impact analysis and recommendations.
- Plan and manage resources effectively to meet production demands
- Identify areas for improvement and implement changes to increase efficiency and productivity
- Analyze data to inform business decisions and optimize processes
Amzn Support Srvcs Costa Rica is a dynamic company committed to delivering exceptional customer experiences.
We are looking for a talented individual who shares our vision and values to join our team.
As a Regional Operations Analyst, you will play a critical role in driving business results and contributing to our company's continued success.
