Workflow Specialist
hace 9 horas
JLL supports the Whole You, personally and professionally.
**How we support the Whole You**:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.
Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.
**Benefits to eligible employees, include**:
Life, health and dental insurance for you.
Annual Performance Bonus.
Online platform with certified courses for professional development.
What this job involves
We are currently seeking a dynamic individual for the role of Workflow Specialist-Design to join our team:
**Location**: Heredia, Costa Rica.
**Work schedule**: Monday to Friday, 8:00 am to 5:00 pm.
**Work model**: Hybrid.
**Contract Type**: Indefinite-term /
What is your day to day?
Project Management & Documentation
An essential part of your role will involve managing offline and online design operations on projects, responding to stakeholder requests, project scoping, keeping stakeholders updated on project status & ensuring delivery within SLAs.
Alongside, you will also interpret briefs, ensure complete details are there for the team to initiate work, and maintain reports and records of all invoices and billings.
You will also be expected to flag & escalate issues on time & update the team issues log.
You will also be expected to understand and implement existing processes smoothly and actively drive and document any new processes that are being implemented.
You will be the location's operational custodian to ensure consistent process quality on a day-to-day basis and capture best-practices.
Relationship Building
The process of workflow coordination involves building strong relationships with requestors &
stakeholders through active communication on projects, seeking queries, setting expectations early and providing a smooth experience through the project delivery.
You will have to liaise closely with the internal teams, facilitate kick-off calls on complex projects and make sure key milestones are documented.
Reporting
Managing operations requires visibility into the overall workflow across the teams.
You will be working with data on the workflow management tool to help create daily, weekly, monthly & ad hoc reports for stakeholders and internal teams.
You'll be the owner of all the operational dashboards and monitor the team's utilization and bandwidth.
Creative & Digital Operations
Operational Updates & Trainings
You will be the owner of the operations keeping track of capacity, and volume of work, maintaining dashboards and sharing updates and suggestions to team leads and stakeholders.
You will be responsible for co-ordinating with internal teams for root cause analysis on feedback and frequent updates of issue logs.
You will be the custodian of all the internal onboardings and trainings for Workflow coordinators joining the team.
Desired experience and technical skills
Bachelor's in any disciple or workflow coordinator/client servicing with equivalent experience.
5 to 7 years of relevant experience.
Worked in a core creative/digital agency or global services model will be an added advantage
Excellent oral and written communication skills & have managed stakeholders under pressure
An ability to learn new tools and processes quickly and work in a fast-evolving environment.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate.
We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.
As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That's why we're committed to our purpose to shape the future of real estate for a better world.
We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.
And we know that unique ba
-
Workflow Analyst I
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany OverviewWe are Amzn Support Srvcs Costa Rica, a leading provider of innovative solutions for the Amazon workforce management. Our team is dedicated to delivering exceptional service and results-driven approaches to optimize workflow efficiency.Job DescriptionAs a Workflow Analyst I - Process Optimization Specialist, you will play a key role in...
-
Workflow Operations Specialist
hace 1 semana
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob SummaryPrior experience as Workflow Associate for Customer Service is required. The ideal candidate will have at least 6 months of experience in Workflow, workforce departments or relevant departments.Key Responsibilities:Work closely with Capacity Planning and Global Coordination teams to ensure daily service levels in all Operational Units.Identify...
-
Technical Operations Process Specialist
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmzn Support Srvcs Costa Rica is seeking a highly skilled Technical Operations Process Specialist to join our Guided Workflow team. As a key member of this team, you will be responsible for driving small to medium size projects that aim to simplify and automate business processes.Job DescriptionAs a Technical Operations Process Specialist, you will work...
-
Process Optimization Specialist
hace 5 días
San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo**About Intelliswift Software, Inc.**We are a cutting-edge software company that delivers value through collaborative processes and infrastructure.**The Opportunity**We are seeking a skilled Process Optimization Specialist to support our Sales and Marketing teams through various programs that deliver client products to end users.**Key...
-
Medical Records Specialist
hace 5 días
San José, San José, Costa Rica Neolytix A tiempo completoWe are seeking a highly skilled and detail-oriented Medical Records Specialist to join our team at Neolytix. As a Medical Records Specialist, you will play a vital role in ensuring the accuracy and completeness of patient medical records.Job Responsibilities:Prepare and assemble medical record documentation/charts for physician review and approvalE nsure...
-
Senior Financial Accountant Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Citi A tiempo completoCiti is a leading global bank that prides itself on its commitment to diversity and inclusion. As an equal opportunity employer, we strive to create a work environment that is inclusive and equitable for all employees.We are currently seeking a skilled Senior Financial Accountant Specialist to join our team in Finance. This is a full-time position that...
-
Automation Workflow Specialist
hace 4 días
San José, San José, Costa Rica Adaptive Teams A tiempo completoCompany OverviewAdaptive Teams is a group of companies founded by Nate Ginsburg with a mission to empower talented individuals and build connected communities worldwide.
-
Data Engineering Specialist
hace 5 días
San José, San José, Costa Rica Larsen & Toubro Infotech Limited A tiempo completoAt Larsen & Toubro Infotech Limited, we are seeking an experienced Data Engineering Specialist to join our team. This role involves developing and implementing data engineering solutions that drive business growth.We are looking for a skilled professional with extensive experience in Unix, SSH scripting, ETL tool development, and workflow management in...
-
SEO Specialist
hace 3 días
San José, Costa Rica Now Digital Talent A tiempo completoA Digital Marketing Agency focuses on the iGaming and Casino industry is looking for an Seo Specialist to join their successful team in Escazú, San José, Costa Rica. Responsibilities and Duties - Be able to plan and deploy paid advertising campaigns on different channels. - Identify patterns in paid advertising analytics to improve the performance of the...
-
Associate Customer Support Specialist
hace 1 día
San José, Costa Rica Cloudpay A tiempo completoCloudPay is looking for a reliable Associate Customer Support Specialist to provide customer & technical support, along with user administration support, to the AMER internal Payroll & Implementation teams, along with our global Client base.The primary focus will be providing support for the AMER region, however there will also be the requirement to assist...
-
Documentation Coordination Specialist
hace 3 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completoEmpowering Excellence in Document ManagementAt Zm Financial Systems, we strive to deliver high-quality financial products and services that empower individuals and organizations to make informed decisions.We are committed to building a workplace culture that supports our mission of excellence. Our Culture focuses on key behavioral qualities such as...
-
Seo Specialist
hace 23 horas
San José, Costa Rica Now Digital Talent A tiempo completoA Digital Marketing Agency focuses on the iGaming and Casino industry is looking for an Seo Specialist to join their successful team in Escazú, San José, Costa Rica.Responsibilities and Duties- Be able to plan and deploy paid advertising campaigns on different channels.- Identify patterns in paid advertising analytics to improve the performance of the...
-
Content Reviewer Specialist
hace 6 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob OverviewAt Amzn Support Srvcs Costa Rica, we're seeking a highly skilled Content Reviewer Specialist to join our team. This is an exciting opportunity for someone with a passion for delivering exceptional customer experiences and maintaining high standards of quality.Key ResponsibilitiesInternet Advertiser ReviewConduct thorough reviews of web sites to...
-
Learning and Development Specialist
hace 2 días
San José, San José, Costa Rica Syniverse A tiempo completoAbout SyniverseSyniverse is the world's most connected company, leading the way in innovative technologies that enhance connectivity for individuals and businesses alike. Our mission is to connect the world, and we're proud to work with some of the world's most recognized brands.Key ResponsibilitiesWe're seeking an experienced Learning and Development...
-
Latin America Operations Specialist
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob Description:We are seeking a highly skilled Latin America Operations Specialist to join our team at Amazon Support Services Costa Rica Srl.About the Role:This is a unique opportunity to work closely with various teams, including CPA and GCC, to ensure daily service levels in all Operational Units. As a key member of our team, you will identify and...
-
Financial Control Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleCiti is a leading global financial services company seeking a skilled Financial Control Specialist to join our team.Key Responsibilities:Collaborate with business units to provide accounting guidance and support.Contribute to strengthening controls and ensuring transparency of the balance sheet.Identify and resolve problems using autonomous...
-
Global Payroll Support Specialist
hace 5 días
San José, San José, Costa Rica Cloudpay A tiempo completoCloudPay is seeking a highly skilled Global Payroll Support Specialist to provide technical assistance and user administration support to our internal teams and global clients. This role will be based in San Jose, Costa Rica.**Daily Responsibilities:**The ideal candidate will be responsible for:Managing tickets using our internal system...
-
Content Quality Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**Job Summary**Amzn Support Srvcs Costa Rica is seeking a highly skilled Content Quality Specialist to join our team. As a key member of our content operations, you will play a crucial role in ensuring the highest quality video catalog content for our customers.**Key Responsibilities**- Conduct thorough quality checks on video content to ensure it meets our...
-
Legal Operations Specialist
hace 1 día
San José, Costa Rica Td Synnex A tiempo completo**Job Purpose**:The Legal Operations Specialist role has responsibility for the implementation and operational support end-to-end processes, systems and services related to Legal Operations Globally.This includes coordination of activities to ensure that business objectives are achieved, liaison with management, assist in the development of systems and...
-
Strategic Pricing Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoRole OverviewThis is a key role within our transactional sales process, focused on driving business success. The Strategic Pricing Specialist will play a crucial part in maintaining Experian's financial objectives while ensuring a nimble speed of sale.ResponsibilitiesManage Configure Price Quote (CPQ) workflow for Strategic Pricing to create competitive...