IT Service Delivery Specialist

hace 4 días


Alajuela, Alajuela, Costa Rica SmileDirectClub A tiempo completo

About Us

SmileDirectClub is a company that believes everyone deserves access to a smile they love. We also believe that you deserve a job that brings joy and fulfillment.

We're looking for an IT Service Delivery Specialist who can help us make this vision a reality. As a ServiceNow System Administrator II, you will play a key role in ensuring the smooth operation of our IT services and processes.

Estimated Salary: $85,000 - $110,000 per year

Job Responsibilities

  • Administer and configure the ServiceNow platform to support business processes and enhance overall IT service delivery.
  • Develop and maintain scripts in JavaScript to enhance ServiceNow functionality.
  • Configure and customize ServiceNow modules to meet business requirements.
  • Collaborate with cross-functional teams to ensure alignment and integration with broader IT strategies.
  • Design and implement automation solutions to streamline manual processes.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • ServiceNow Certified System Administrator (CSA) certification.
  • Proficiency in JavaScript, XML, HTML, and other relevant technologies.

Benefits

  • Medical and dental insurance.
  • 12 days of paid time off accrued per year plus 1 flexible holiday to use yearly.
  • 5 additional days PTO.
  • TMSPP (Team Member Stock Purchase Program).
  • Commuter, transportation, and car wash benefits.
  • Life insurance coverage.
  • SmileWell wellness program.
  • Team Member Rewards and Recognition programs.
  • Career growth opportunities.
  • Collaborative work environment and positive culture.


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