HR Operations Team Member
hace 5 días
Job Title: HR Shared Services Coordinator
">About the Role:
We are seeking a highly organized and detail-oriented HR Operations Team Member to join our team at Cloud Software Group. As an HR Shared Services Coordinator, you will be the front-line contact for all employee and manager questions, providing transactional and administrative support while driving process simplification and standardization across the company.
About You:
- You have excellent communication and interpersonal skills, with the ability to interact with employees and managers at all levels.
- You are highly organized and able to prioritize tasks effectively, managing multiple projects simultaneously.
- You possess strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- You have a high degree of consistency in your work and are committed to delivering exceptional results.
Key Responsibilities:
- Managing and Responding to AskHR Cases: You will be responsible for managing and responding to employee and manager inquiries through our ServiceNow platform, ensuring timely and accurate responses.
- Local Onboarding Coordination: You will coordinate local onboarding activities, including welcoming new hires, setting up meetings for orientation, adding them to communication channels, and reviewing benefits and culture.
- Employee Files Administration: You will manage employee physical files, including labor contracts, WFH addendums, physical signatures, and filing.
- Medical Leaves Documentation: You will document and file medical leaves, ensuring compliance with relevant laws and regulations.
- Job Changes and Labor Contract Addendums: You will prepare job changes letters and labor contract addendums, obtaining physical signatures and filing as required.
- Employee Engagement and Great Place to Work Investments: You will actively participate in local ERG committees and coordinate employee engagement initiatives, promoting a positive and inclusive work environment.
- Local HR Communications: You will develop and disseminate local HR communications, ensuring employees are informed about company policies, procedures, and benefits.
- Benefits Coordination: You will serve as the Mercer point of contact for healthcare onboarding-offboarding and employee queries, ensuring seamless benefit administration.
- Terminations and Voluntary/Involuntary Termination Filing: You will work with external stakeholders to process terminations, filing necessary documentation and ensuring compliance with local laws.
Benefits:
- We offer a competitive salary of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A collaborative and dynamic work environment that values diversity, equity, and inclusion.
About Us:
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.
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