Senior HR Strategist for Costa Rican Operations

hace 1 mes


San Francisco, Heredia, Costa Rica Torran Talent A tiempo completo

Torran Talent is a rapidly growing Contact Center in Costa Rica seeking an experienced Senior HR Strategist to oversee operations, employee relations, and performance management.

This role will be responsible for ensuring compliance with labor and employment law practices, managing budgets, assessing staffing needs, and developing compensation plans.

Key Responsibilities:

  • Oversee all aspects of human resources, including policies, procedures, and compliance
  • Provide strategic support and guidance to senior management, managers, and employees on human resources matters
  • Develop and implement HR initiatives to improve employee engagement and retention
  • Manage budgets and assess staffing needs to ensure efficient operations
  • Analyze data to inform HR decisions and drive business outcomes

Requirements:

  • Bachelor's Degree in Human Resource Management, Business Administration, or related field
  • 5+ years of progressively responsible experience in Operations leadership roles
  • Excellent communication, interpersonal, and leadership skills
  • Able to work in a fast-paced and high-pressure environment
  • Experience in Contact Center or Shared Services Center
  • English proficiency of CEFR C1

Compensation:

The estimated annual salary for this position is $80,000.



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