Key Operations HR Director Role in Costa Rica

hace 2 semanas


San Francisco, Heredia, Costa Rica Torran Talent A tiempo completo

Rapidly expanding Contact Center in Costa Rica seeks an experienced Operations HR Director.

This strategic position oversees operational activities, employee relations, performance management, HR policies, and labor and employment law practices to ensure regulatory compliance. Key responsibilities include managing budgets, assessing staffing needs, and developing compensation plans.

Requirements:

  • Strong understanding of Human Resources policies and practices
  • Ability to provide strategic support, guidance, and counsel to senior management, managers, and employees on all human resources matters
  • Bachelor's Degree in Human Resource Management, Business Administration, or related field
  • 5+ years of progressively responsible experience in Operations leadership roles
  • Excellent communication, interpersonal, and leadership skills
  • Ability to work in a fast-paced and high-pressure environment
  • Experience in Contact Center or Shared Services Center
  • English proficiency of CEFR C1

The successful candidate will possess a unique blend of operational expertise and HR knowledge. If you are a seasoned professional looking for a challenging opportunity, we encourage you to apply.

Salary: $80,000 per year



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