Customer Service Representative
hace 16 horas
We are seeking a skilled and compassionate Customer Service Representative to join our team at AnswerHero. Our company is dedicated to providing exceptional live call answering services to small and medium-sized businesses across the US.
As a key member of our #HeroSquad, you will play a vital role in ensuring accurate messages for our clients while delivering an efficient and pleasant experience for every caller.
With a focus on message handling, appointment scheduling, and live call interpretation, we offer a unique opportunity for professionals to grow their skillset and advance their career. If you're passionate about making a difference through meaningful interactions, we'd love to hear from you
At AnswerHero, we believe in empowering our staff members to succeed. To support your growth, we provide comprehensive training and equip you with all the necessary tools. Whether you're eager to learn or looking to take on new challenges, we encourage you to apply.
Our work environment reflects our commitment to maintaining an excellent workplace. When you join our team, you'll feel like part of a family, which is why we prioritize putting our staff members first. Our offices are conveniently located, making it easy for our in-office heroes to collaborate and thrive.
To be a successful member of our team, you'll need:
- Advanced English (C1 or higher) and Spanish
- Excellent spoken and written communication skills
- Higher education preferred
- Strong soft skills, empathy, professional demeanor, reliability
- Attention to detail and active listening
- Availability to work one weekend day
In return for your dedication and expertise, we offer:
- Industry-leading Base Pay ($14.25/hour)
- Performance Bonuses
- Transportation/Internet Stipend
We also offer extra half days off and birthdays off, as well as the privilege of working from home after 3 months of on-site service. If you're ready to make a difference and advance your career, we invite you to explore this exciting opportunity.
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