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Merchant Risk Investigator
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About Us
Amzn Support Srvcs Costa Rica is a leading provider of customer-centric solutions. Our team is dedicated to delivering exceptional results in a fast-paced environment.
Job Description
We are seeking high-judgment individuals to join our Merchant Risk Investigator team. As a key member of our team, you will be responsible for evaluating merchant accounts and safeguarding Amazon's global marketplaces.
Key Responsibilities
- Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.
- Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
- Be aware of and identify new fraud patterns and trends.
- Take appropriate action to identify and minimize the risk posed by such trends.
- Work with all areas of the business to resolve issues affecting financial, legal and reputational risk.
Requirements
- University Diploma
- Experience and/or knowledge of fraud, risk management, data research, collections or banking
