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Risk Investigator for Global Marketplaces

hace 1 semana

San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

**Detecting and Mitigating Risks**

We are seeking a highly skilled Risk Investigator to join our team in Costa Rica. As a Risk Investigator, you will be responsible for detecting and mitigating risks that could harm Amazon, our buyers, or merchants.

About the Role

This is an exciting opportunity to work on something that matters. You will be part of a fast-paced team environment, working closely with other areas of the business to resolve issues affecting financial, legal, and reputational risk.

Key Responsibilities

  • Evaluate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.
  • Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
  • Be aware of and identify new fraud patterns and trends.
  • Take appropriate action to identify and minimize the risk posed by such trends.
  • Work with all areas of the business to resolve issues affecting financial, legal, and reputational risk.
  • Achieve weekly productivity and quality standards for investigations.

Requirements

To be successful in this role, you will need:

  • Experience and/or knowledge of fraud, risk management, data research, collections, or banking.
  • University Diploma.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and make complex investigation decisions with little guidance.
  • Strong organizational skills and ability to prioritize tasks effectively.

What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.