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Investigative Analyst for Merchant Accounts
hace 1 semana
**Protecting Our Buyers, Merchants, and Marketplaces**
We are committed to providing a safe and trustworthy environment for all users of our platform. As a Risk Investigator, you will play a critical role in achieving this goal.
About the Job
This is an exciting opportunity to join our team of experts in Costa Rica. You will be responsible for evaluating merchant accounts and identifying potential risks that could harm Amazon, our buyers, or merchants.
Key Responsibilities
- Evaluate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.
- Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
- Be aware of and identify new fraud patterns and trends.
- Take appropriate action to identify and minimize the risk posed by such trends.
- Work with all areas of the business to resolve issues affecting financial, legal, and reputational risk.
- Achieve weekly productivity and quality standards for investigations.
Requirements
To be successful in this role, you will need:
- Experience and/or knowledge of fraud, risk management, data research, collections, or banking.
- University Diploma.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and make complex investigation decisions with little guidance.
- Strong organizational skills and ability to prioritize tasks effectively.
Why Work With Us
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.
