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Enterprise Support Expert

hace 1 semana


San Francisco, Heredia, Costa Rica Workday A tiempo completo

Our Mission

At Workday, our mission is to help organizations succeed by providing them with the technology, resources, and support they need to achieve their goals. As a Technical Account Manager, you'll play a critical role in delivering this mission by building strong relationships with our customers and helping them get the most out of our products.

The Job Description

You'll work with our largest strategic accounts to build trust and credibility, manage multiple accounts simultaneously, and collaborate with cross-functional teams to identify opportunities for improvement. You'll also demonstrate expertise in Workday's architecture, stay up-to-date with customer events and production activities, and communicate effectively with senior leadership and other stakeholders.

Your Skills and Qualifications

  • Excellent communication and interpersonal skills.
  • Ability to navigate complex technical and business environments.
  • Proactive, resourceful, and comfortable working in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Experience working with large-scale enterprise software systems.
  • Familiarity with Workday's products and architecture.

About the Team

You'll be part of a dynamic and supportive team that's passionate about delivering exceptional results for our customers. We're committed to fostering a culture of innovation, collaboration, and continuous learning, and we're looking for talented individuals who share our values and are excited about the opportunity to join our team.