Technical Support Professional
hace 1 día
As a Senior Technical Support Engineer at Hewlett Packard Enterprise, you will be responsible for delivering exceptional customer service and resolving complex technical issues.
Key Responsibilities:
- Work closely with customers to diagnose and resolve hardware and software issues
- Provide technical expertise and guidance during testing and deployment of Silver Peak systems
- Manage critical customer issues and facilitate communication between customers, sales, and engineering
- Serve as the customer advocate for timely resolution of issues
Requirements:
- Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent
- 5 years' work experience supporting enterprise customers with complex data center environments
- Strong written and verbal communication skills; mastery in English and local language
We offer:
A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
Hewlett Packard Enterprise is an Equal Employment Opportunity employer
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