Enterprise Systems Integration Expert

hace 4 días


San Francisco, Heredia, Costa Rica Tebra A tiempo completo

**Job Summary**

The Enterprise Systems Integration Expert will be responsible for overseeing and administering various technology solutions used across the entire customer organization. This position requires a strong background in technology administration, particularly in Salesforce Administration Experience/Certification or other CRM experience.

Key responsibilities include designing, developing, testing, and iterating workflows in Salesforce, Gainsight, NiceInContact, and other software used by the Customer Success organization, configuring and administering solutions to the Tebra Customer Operations, participating in design reviews and technical discussions with our technology partners and internal stakeholders, isolating, triaging, and resolving bugs/issues, executing, managing, and assisting in the development of technology roadmaps, identifying opportunities to improve existing solutions, features, and functionality.

Qualifications

  • 3+ years of direct experience in technology administration, Salesforce Administration Experience/Certification or other CRM experience
  • Excel/Google Sheets proficiency in running and creating formula functions, pivot tables, and charts
  • Experience with telephony/IVR management (nice-to-have)
  • General understanding of database concepts
  • Experience in a fast-paced production environment on a CRM platform
  • Administrator experience in a production environment
  • System integration experience and best practices
  • Experience with solution designing operationally

About Us

Tebra is a digital backbone for practice well-being. Our goal is to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. With a strong focus on teamwork, innovation, and compassion, we're dedicated to making healthcare simpler for everyone.



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