Sales Support Associate
hace 2 meses
A key member of our sales support function, the Contracting Process Facilitator plays a vital role in facilitating the contracting process for new customers at Cloudpay.
**Key Responsibilities:**
• Generate new business contract packs, ensuring accuracy and completeness.
• Act as gatekeeper to the team inbox, managing tickets related to sales operations support requests for new business transactions.
• Monitor the release and completion of Anti Money Laundering documentation, ensuring compliance.
• Assist with the Non-Disclosure Agreements process for new prospects, maintaining confidentiality.
• Collaborate with other internal departments, including proactive sales team engagement, to drive business growth.
• Maintain an up-to-date deal desk pipeline, enabling accurate forecasting within SOPS.
• Establish consistent recordkeeping and version control, posting file updates to designated systems/folders and distributing within the business as applicable.
• Prepare meeting notes and follow-up actions, ensuring seamless communication.
• Perform other administrative functions or assignments on an ad-hoc basis, supporting the team's needs.
**Requirements:**
• Detail-oriented, with strong drafting and proofing skills.
• Ability to drive customer communication and build key relationships with internal and external stakeholders.
• Good organizational skills, with a focus on process improvement.
• Self-motivated and able to work as an individual contributor and as part of a team.
• Customer service-driven, with a focus on delivering exceptional results.
• Experience with contracts is a plus, but not required.
**Benefits:**
Cloudpay offers a competitive annual salary and benefits package, including 15 vacation days, public holidays, birthday leave, flexible remote working, private medical, dental, and life insurance, and personal and professional development opportunities in a friendly working environment.
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