Regional HR Transformation Lead

hace 3 días


San José, San José, Costa Rica Western Union A tiempo completo
About Western Union

Western Union is a leading global payment services company that powers the pursuit of financial inclusion. We believe in the importance of face-to-face collaboration, learning, and ideation in driving business success.

Job Overview

We are seeking a highly skilled Director, Human Resources to join our team in Costa Rica. This role will play a critical part in leading and implementing effective HR operations in the Americas region.

Key Responsibilities

The successful candidate will be responsible for:

  1. Leading a team of HR professionals in addressing employee inquiries and ensuring timely resolution.
  2. Driving regional and global HR initiatives as a strategic partner to the HR Leadership Team.
  3. Developing and implementing operational procedures, ensuring compliance with legal and regulatory requirements.
Requirements

To succeed in this role, you will need:

  • 10+ years of experience in Human Resources Management, supporting regional or global organizations.
  • Demonstrated ability to influence strategic actions and mindset towards evolution of Human Resources Operational processes.
  • Experience building and establishing SLA agreements supported by relevant OKRs.
  • Fluency in written and spoken English is required, Portuguese is a plus.
What We Offer

We offer a range of benefits, including:

  • Short-term incentives.
  • Multiple health insurance options.
  • Accident and life insurance.
  • Access to best-in-class development platforms.


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