Regional HR Transformation Lead
hace 3 días
Western Union is a leading global payment services company that powers the pursuit of financial inclusion. We believe in the importance of face-to-face collaboration, learning, and ideation in driving business success.
Job OverviewWe are seeking a highly skilled Director, Human Resources to join our team in Costa Rica. This role will play a critical part in leading and implementing effective HR operations in the Americas region.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Leading a team of HR professionals in addressing employee inquiries and ensuring timely resolution.
- Driving regional and global HR initiatives as a strategic partner to the HR Leadership Team.
- Developing and implementing operational procedures, ensuring compliance with legal and regulatory requirements.
To succeed in this role, you will need:
- 10+ years of experience in Human Resources Management, supporting regional or global organizations.
- Demonstrated ability to influence strategic actions and mindset towards evolution of Human Resources Operational processes.
- Experience building and establishing SLA agreements supported by relevant OKRs.
- Fluency in written and spoken English is required, Portuguese is a plus.
We offer a range of benefits, including:
- Short-term incentives.
- Multiple health insurance options.
- Accident and life insurance.
- Access to best-in-class development platforms.
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