Hr Coordinators Team Leader
hace 22 horas
Today, Lonza is a global leader in life sciences operating across three continents.
While we work in science, there's no magic formula to how we do it.
Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.
In exchange, we let our people own their careers.
Their ideas, big and small, genuinely improve the world.
And that's the kind of work we want to be part of.
The **HR Coordinators Team Lead** position is responsible for the accurate and timely delivery of the day-to-day operational Global Employee Life Cycle (ELC) Services within the Costa Rica Service Hub.
The post holder will be responsible for driving country transitions in accordance with the Global HR Operations model, team management and development, and driving quality and SLA compliance.
The post holder will also be the first point of contact for escalations, complex queries, and managing key Stakeholder relationships.
**Key responsibilities**:
- Ensures the team delivers accurate and timely HR administrative support to stakeholders such as new starters, current employees, managers, and the HR community, ensuring adherence to HR procedures and processes
- Motivates and develops the team utilizing attendance, performance, and career development tools, and processes
- Owns and oversees the transition of administrative services from countries within each region into the Costa Rica Hub; providing trackable projects plans and regular updates to the key stakeholders
- Produces statistical information to share with the Regional Lead and Supervisor demonstrating volume, quality/accuracy, and SLA compliance
- Interacts and works closely with other HR Services teams and the wider HR Community to deliver best-in-practice services to the Business
- Ensure Managers, Employees, and the HR community are adequately informed on changes, processes, and developments to the function
- Assumes ownership for performance against HR Services objectives for areas of responsibility.
- Drive continuous improvement to increase productivity, quality, and service.
- Lead ad-hoc projects as necessary and perform other duties as assigned.
**Key requirements**:
- Advanced English Level (written and verbal).
Any other language is a plus.
- Bachelor's degree in HR, Business Administration, Engineering, or related areas.
- At least 3 years of experience in a shared service center, with a proven track record leading regional or global service delivery teams, preferably in an HR services environment.
- Demonstrated experience managing and supporting HR service transition implementations, using project management methodologies.
- Process improvement mindset, with experience using Lean Six Sigma methodology.
- Certifications in PMP or equivalent and Green Belt LSS are an added advantage.
- Strong analytical skills and problem-solving ability.
- Ability to work independently in a fast-paced environment and handle multiple, competing priorities.
- Good knowledge of Workday, HR Processes, and working experience with CRM/ServiceNow**.
**
- Experienced and efficient handling of standard IT Applications, preferably MS Office & MS Visio.
- Proficient in Operational Metrics and reporting (KPIs, Dashboards)
Every day, Lonza's products and services have a positive impact on millions of people.
For us, this is not only a great privilege but also a great responsibility.
How we achieve our business results is just as important as the achievements themselves.
At Lonza, we respect and protect our people and our environment.
Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences.
In return, we offer the satisfaction that comes with improving lives all around the world.
The satisfaction that comes with making a meaningful difference.
Lonza is an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with a disability, protected veteran status, or any other characteristic protected by law.
**Salary**: ¢1,000,000.00 - ¢1,300,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Team Leader: 3 years (required)
- HR Services: 3 years (required)
**Language**:
- English (required)
-
HR Coordinators Supervisor
hace 7 días
San José, Costa Rica Lonza A tiempo completoCosta Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...
-
Global HR Analyst
hace 3 días
San José, Costa Rica JLL A tiempo completoAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...
-
Global Hr Analyst
hace 18 horas
San José, Costa Rica Jll A tiempo completoAbout JLL- We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.As a global Fortune 500 company, we also have an inherent...
-
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout UsAmzn Support Srvcs Costa Rica is a leading technology company with a strong presence in the region. Our mission is to deliver exceptional customer experiences through innovative solutions.Job SummaryWe are seeking a highly motivated and experienced HR Process Lead to join our team in Costa Rica. As a key member of our HR Centralization team, you will...
-
Hr Process Lead, Regional Center
hace 22 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- 3+ year(s) of experience in Human Resources, Case Management, Quality Assurance (QA), Investigation, Payroll, Risk and/or escalation roles in corporate...
-
Hr Process Lead, Regional Center Portuguese
hace 22 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- 3+ year(s) of experience in Human Resources, Case Management, Quality Assurance (QA), Investigation, Payroll, Risk and/or escalation roles in corporate...
-
Hr Leader, Supply Chain
hace 18 horas
San José, Costa Rica Johnson & Johnson A tiempo completoJohnson & Johnson is recruiting for an **HR Leader, Supply Chain (JJSC) Strategic Initiatives**.This role may be based out of Milpitas, CA, Santa Ana, CA or another Johnson & Johnson site within New Jersey or Pennsylvania.Caring for the world one person at a time has inspired and united the people of Johnson & Johnson for over 130 years.We embrace research...
-
Director of Customer Experience
hace 4 días
San José, Costa Rica Oyster HR A tiempo completo**✨ One platform, a whole world of opportunity**: Right now, the best jobs are limited to people in a handful of the world's wealthiest cities, yet brilliant people are _everywhere_. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care...
-
Hr/Operations Leader-Remote
hace 22 horas
San José, Costa Rica Uniform Advantage Brands A tiempo completo**ABOUT UA/UNIFORM ADVANTAGE BRANDS**As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020.While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working space,...
-
Sales Team Leader
hace 5 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Job Overview**We are seeking a highly motivated Sales Team Leader to join our team at Residence Inn by Marriott. As a Sales Team Leader, you will be responsible for assisting management in training and motivating employees, serving as a role model, and ensuring all company policies and procedures are followed.**Key Responsibilities**Assist in the...
-
Hr Ops Manager, Regional Center
hace 22 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- University bachelor's degree completed.- 3+ years of experience in Human Resources or Shared Services.- 5+ years of experience as Front-line Manager/Lead/Supervisor...
-
San José, San José, Costa Rica Lonza A tiempo completoCompany OverviewLonza is a global leader in life sciences operating across three continents. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers.Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to...
-
Geo Team Leader
hace 22 horas
San José, Costa Rica Safeguard Global A tiempo completoThe GEO (Global Employment Outsourcing) Team Leader will be a key role in ensuring that our GEO operations team delivers an exceptional experience for our GEO employees and clients.This exciting role will be responsible for supervising, guiding and motivating a team.You will be there to encourage colleagues to work together and ensure they're delivering...
-
HR Administrator Specialist
hace 1 día
San José, San José, Costa Rica Lonza A tiempo completoCompany OverviewAt Lonza, we are a global leader in life sciences operating across three continents. Our greatest scientific solution is talented people working together to devise innovative ideas that help businesses improve lives worldwide.Our people own their careers and genuinely make a meaningful difference every day. We respect and protect our people...
-
Restaurant Team Leader
hace 2 días
San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completoCompany OverviewAt Marriott International, we value attention to detail and strive for excellence in every aspect of our business.Our company culture is built on a foundation of respect, integrity, and teamwork, with a focus on delivering exceptional guest experiences.Job DescriptionWe are seeking a highly skilled Restaurant Team Leader to join our team at...
-
Us Recruiting
hace 4 horas
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYPfizer's Colleague Services GBS (Global Business Services) team is comprised of dedicated, solution oriented and agile colleagues who think big and challenge the status quo.You will lead a team that delivers operational excellence, making work easier and faster so we can deliver breakthroughs that change patients' livesROLE RESPONSIBILITIESThe Sr...
-
HR Immigration, Relocation Specialist
hace 4 días
San José, San José, Costa Rica Tech Data Corporation A tiempo completoOverview:">The HR Immigration and Relocation Compliance Coordinator position at Tech Data Corporation is responsible for overseeing the company's compliance activities related to human resources policies, procedures, plans/programs, and processes in accordance with laws and internal controls.">This role serves as the liaison EEO Officer for Tech Data...
-
HR Manager
hace 3 días
San José, Costa Rica CMACGM A tiempo completoLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
-
Us Recruiting
hace 22 horas
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYPfizer's Colleague Services GBS (Global Business Services) team is comprised of dedicated, solution oriented and agile colleagues who think big and challenge the status quo.You will lead a team that delivers operational excellence, making work easier and faster so we can deliver breakthroughs that change patients' livesROLE RESPONSIBILITIESThe Sr...
-
HR Services Coordinator
hace 5 días
San José, Costa Rica Lonza A tiempo completoCosta Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...
