Account Manager

hace 2 días


San José, San José, Costa Rica TD SYNNEX A tiempo completo
Job Description

Key Responsibilities:

  • Stay current with vendor-specific portfolio to make informed recommendations to resellers on system solutions and product awareness.
  • Handle complex customer issues with minimal supervision, leveraging experience and expertise.
  • Collaborate with Product Manager and funding vendor representatives to execute marketing activities.

Essential Duties & Responsibilities:

  • Proactively manage accounts by evaluating product mix and profitability.
  • Make adjustments to meet TD profitability objectives.
  • Identify opportunities to sell TD's full portfolio of products and services.
  • Develop strategic business plans and present to TD management.
  • Provide sales and marketing support to increase vendor and product awareness.
  • Deliver technical presentations and training to sales, support, and customers.
  • Assist in resolving complex customer problems and issues.
  • Report on key metrics and distribute monthly updates to Leadership, Product Marketing Team, and vendor representatives.

Requirements:

  • Minimum 1-3 years of relevant work experience in vendor relations and formal product presentations.
  • Knowledge of interoperability of PC components, software, peripherals, networking, desktop platforms, applications, and operating systems.
  • Strong technical abilities in at least two of these areas.
  • Able to maintain confidentiality of sensitive information.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars and events.
  • Diversity, Equity & Inclusion: Valuing every voice is how we succeed. Join us in celebrating our global diversity.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities.

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