Luxury Spa Operations Manager
hace 1 semana
We are seeking an experienced Luxury Spa Operations Manager to join our team at The Ritz-Carlton in Costa Rica. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our spa, ensuring exceptional guest satisfaction, and driving revenue growth.
About UsThe Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.
Your RoleYou will have responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage, and locker room areas. Your focus will be on ensuring guest and employee satisfaction and achieving financial goals.
Key Responsibilities- Assume the responsibilities of the Spa Director in their absence.
- Ensure all employees have the proper supplies, equipment, and uniforms.
- Manage supplies and equipment inventories within budget.
- Maintain cleanliness of spa and related areas and equipment.
- Understand the impact of department's operations on overall property financial goals and objectives and manage to achieve or exceed budgeted goals.
As a Luxury Spa Operations Manager at The Ritz-Carlton, you will enjoy a competitive salary of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for career advancement. Our company is committed to non-discrimination on any protected basis and offers equal opportunities for all candidates.
Candidate RequirementsTo be successful in this role, you will need:
A high school diploma or GED and 2 years' experience in the spa, guest services, or a related professional area.Strong leadership and communication skills, with the ability to motivate and empower employees.Excellent problem-solving and analytical skills, with the ability to think creatively and strategically.Knowledge of spa operations, including supply management, inventory control, and quality assurance.Join Our TeamAt Marriott International, Inc., we offer a dynamic work environment, excellent benefits, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about luxury hospitality, please submit your application today.
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