Customer Support Supervisor
hace 5 días
About the Role
">We are looking for a highly motivated and organized Customer Support Supervisor to join our team. As a key member of our customer support team, you will be responsible for overseeing the day-to-day operations of our customer support function, ensuring that all customer inquiries and complaints are responded to promptly and professionally.
You will lead a team of customer support agents, providing guidance and coaching to ensure that they provide exceptional customer service to our guests. You will also be responsible for analyzing customer feedback and developing strategies to improve our customer service standards.
Responsibilities
">- Oversight of day-to-day operations of customer support function
- Lead a team of customer support agents
- Provide guidance and coaching to customer support agents
- Analyze customer feedback and develop strategies to improve customer service standards
-
Technical Support Operations Supervisor
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob SummaryWe are seeking a talented Technical Support Operations Supervisor to join our team at Experian. As a key member of our customer service department, you will be responsible for leading a team of technical support specialists and providing guidance on best practices for resolving complex customer issues.Key AccountabilitiesLead a team of technical...
-
Customer Service Supervisor
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The person will provide support, direction, monitoring, and coaching to the assigned team in...
-
Customer Service Supervisor
hace 4 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoAbout This RoleWe are seeking a highly motivated and experienced Customer Service Supervisor to join our team at Straumann Group. As a key member of our provider services team, you will be responsible for leading and managing a team of specialists, ensuring exceptional customer experience, and driving business growth.Responsibilities and RequirementsLead and...
-
Lead of Customer Support Operations
hace 5 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAbout the Role:We are looking for a skilled and experienced Customer Service Team Lead to manage our team of customer support professionals. The successful candidate will be responsible for providing leadership and direction to the team, ensuring that they have the skills and resources needed to deliver exceptional customer service.Responsibilities:Design...
-
Senior Supervisor
hace 4 horas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoJob DescriptionWe are seeking a Senior Supervisor to lead our internal call center and drive business growth through exceptional customer experience. As a key member of our team, you will be responsible for developing and implementing process improvements, managing teams, and ensuring high-quality service delivery.Key Responsibilities:Develop and implement...
-
Sr. Supervisor, Customer Care
hace 4 semanas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...
-
Customer Support Associate
hace 4 días
San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completoWe are seeking highly skilled Senior Customer Service Representatives to manage customer queries and complaints with a positive, empathetic, and professional attitude. Their responsibilities will include:Responding promptly to customer inquiries through various communication channels.Acknowledging and resolving customer complaints in a timely and efficient...
-
Customer Support Lead
hace 4 horas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we are a global leader in providing information and analytical services to organizations and consumers. Our mission is to unlock the power of data to create opportunities for consumers, businesses, and society.We empower individuals to take financial control and access financial services, while helping businesses make smarter decisions and...
-
Customer Services Supervisor
hace 3 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo**#ChangeMakers**Ready to make an impact?We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.We empower our employees to perform and make an impact, to question the status quo, to drive change,...
-
Customer Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the RoleThe Customer Support Representative is responsible for delivering exceptional customer experiences by providing timely and accurate resolutions to customers' inquiries. This involves answering general questions, offering solutions, and ensuring that client objectives are met successfully.Your Area of FocusMaintain a positive and professional...
-
Customer Support Specialist
hace 4 horas
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany OverviewWe are Experian, a company that aims to simplify healthcare for all. Our mission is driven by data-driven insights and we strive to make the healthcare system work better for consumers and those working in healthcare.We have a diverse group of people who are driven by purpose and want to make a difference. We value growth mindset,...
-
Customer Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completoAbout OTSIFounded in 1999 and headquartered in Overland Park, Kansas, OTSI offers global reach and local delivery to companies of all sizes. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions.We enable our customers to thrive in a global economy by offering various delivery models to...
-
Customer Support Manager
hace 4 horas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoRole SummaryWe are seeking a skilled Retail Analyst Level I to join our customer support team at Auxis. This role involves managing incident and request queues, assigning tickets as appropriate, and providing first-level contact to customers.About the PositionThe ideal candidate will have a strong analytical mind, excellent communication skills, and the...
-
Customer Technical Support
hace 4 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Our new innovative IT services organization is HPE Pointnext.We have the expertise to advise, integrate, and accelerate our customers' outcomes from their...
-
Customer Support
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany Description**Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.**Experian unlocks the power of data to create opportunities for consumers, businesses and society.At life's big moments - from buying a home or...
-
Customer Support Representative
hace 4 semanas
San Francisco, Heredia, Costa Rica Procore Technologies A tiempo completoJob Description What if you could use your people skills to support a product that impacts how communities' hospitals, homes, sports stadiums, and schools worldwide are built? Construction impacts the lives of nearly everyone in the world, yet it's also one of the world's least digitized and least-served industries.That's why we're looking for a talented...
-
Customer Support Expert
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we are committed to unlocking the power of data to create more opportunities for consumers, businesses, and society.We're thrilled to share that Fortune has named us one of the 100 Best Companies to work for. Additionally, we've been recognized as one of the 100 World's Most Innovative Companies by Forbes Magazine.Job Role:- Provide detailed...
-
Customer Support Representative
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoExperian is a leading global information services company, empowering consumers, businesses, and society to make informed decisions. Our mission is to unlock the power of data, driving innovation and growth.We're proud to be recognized as one of the 100 Best Companies to work for by FORTUNE and named in the 100 World's Most Innovative Companies by Forbes...
-
Customer Support Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completoAt Mphasis, customer centricity is foundational to our business. We use the exponential power of cloud and cognitive to provide hyper-personalized digital experiences to clients and their end customers.As a Customer Service Representative, you will play a crucial role in helping customers understand our products and services. You will be the first point of...
-
Customer Service Team Lead
hace 3 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...