Sr. Supervisor, Customer Care

Job OverviewAs a Consumer Care Team Lead at Equifax, you will lead a team of 10-20 agents responsible for delivering business KPIs such as SLA, Customer Experience, Quality, and Efficiencies. This role requires exceptional leadership skills to ensure compliance with workload and deliver outstanding results.Key ResponsibilitiesManage and monitor team...

Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...

As a Global Customer Care Professional, you'll be responsible for delivering exceptional customer experiences across multiple regions. You'll work closely with cross-functional teams to identify and resolve customer pain points, ensuring seamless interactions and maximum satisfaction.Your key responsibilities will include:Developing and maintaining deep...

Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...

**About the Role:**This position plays a vital role in ensuring the delivery of high-quality customer experiences. As a Customer Care Operations Specialist, you will be responsible for responding to consumer inquiries, identifying their needs, and documenting follow-up actions effectively.**Responsibilities:**- Respond to consumer inquiries via various...

**Join a team that is changing millions of lives.**Transforming smiles.Transforming lives.Transforming an industry.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign...

As a key member of Citi's Supply Chain Operations (SCO) team, the SCO Customer Care Lead plays a critical role in ensuring seamless customer service delivery globally. This role requires close partnership with the COO Business Office, SCO System Ops, and other SCO P2P Operations teams to strengthen user communication, training, tool development, and customer...

**About the Role**:The Customer Support Supervisor is responsible for running the day-to-day Customer Support operations of Patient Pop's individual team.**Your Area of Focus**:- Oversee a team of up to 15 Customer Support Reps- Supervise, coach, motivate, and develop the Customer Support Representatives- Drive achievement of corporate and Support goals and...

**Marketing & Communications****Location**- Barreal de Heredia, Costa Rica***Job Title:Sr.Supervisor, Communication & Marketing**Job Description**:We are a leading global technology and services company with more than 400,000 employees worldwide that powers the best brands and the ones that are changing the world.We take pride in our people-centric corporate...

**Job Summary**We are seeking a skilled and dedicated Senior Supervisor to join our team in Costa Rica Marriott Hotel Hacienda Belen. As a Senior Supervisor, you will be responsible for delivering exceptional customer service and ensuring the satisfaction of our guests.**Key Responsibilities**Respond to guest inquiries and resolve any issues promptly and...

The role of Global SORT (social media operations response team) is to ensure Uber provides high-quality social media customer care at scale.A crucial part of this is handling the third-party tool, Sprinklr, that ingests and facilitates all social care messagingThis role will work with the Global Head of SORT to manage all things Sprinklr tooling from a...

**360training****Customer Support Supervisor - Spanish/English****Responsibilities**- Provide leadership, orientation, training, coaching, and mentoring to departmental staff.- Assist with performance evaluations and disciplinary actions.- Determine, coordinate, and supervise daily staffing assignments and staffing levels to ensure department service levels...

Job DescriptionWe are seeking a Senior Supervisor to lead our internal call center and drive business growth through exceptional customer experience. As a key member of our team, you will be responsible for developing and implementing process improvements, managing teams, and ensuring high-quality service delivery.Key Responsibilities:Develop and implement...

Join us as a Client Care Associate and be part of a dynamic team dedicated to delivering exceptional customer experiences.In this role, you will be responsible for handling inbound calls, responding to client inquiries, and resolving issues promptly and professionally.You will also maintain accurate records, update databases, and perform other tasks to...

Company DescriptionMphasis applies next-generation technology to help enterprises transform businesses globally.Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach.Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients...

Job Description:Sr.Customer Service Advisor South RegionHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...

Job DescriptionWe are seeking an experienced Team Lead to join our Consumer Care team at Equifax. As a key member of our team, you will be responsible for leading a team of 10-20 agents, ensuring they meet business KPIs and maintain high standards of quality and efficiency.Your Key AccountabilitiesLeadership: Lead a team of 10-20 agents, ensuring they meet...

Job OverviewHuntsman Corporation is a global manufacturer and marketer of differentiated and specialty chemicals.We operate more than 70 manufacturing, R&D and operations facilities in approximately 30 countries and employ approximately 9,000 associates within our four distinct business divisions.As the Sr. Customer Service Advisor, you will be responsible...

**The KYC Operations Sr.Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...

**The KYC Operations Sr Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...