Customer Service Senior Supervisor

hace 18 horas


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

**Job Summary**

We are seeking a skilled and dedicated Senior Supervisor to join our team in Costa Rica Marriott Hotel Hacienda Belen. As a Senior Supervisor, you will be responsible for delivering exceptional customer service and ensuring the satisfaction of our guests.

**Key Responsibilities**

  • Respond to guest inquiries and resolve any issues promptly and professionally.
  • Take and confirm reservations and cancellations efficiently.
  • Provide guests with information about hotel amenities, services, and local attractions.

**Requirements**

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • High school diploma or equivalent required.

**What We Offer**

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

  • Senior Supervisor

    hace 13 horas


    San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    Job DescriptionWe are seeking a Senior Supervisor to lead our internal call center and drive business growth through exceptional customer experience. As a key member of our team, you will be responsible for developing and implementing process improvements, managing teams, and ensuring high-quality service delivery.Key Responsibilities:Develop and implement...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Senior Customer Service Advisor (Order Management)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    **Job Summary:**The Senior Operations Manager - Customer Experience will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Team Lead will be the primary customer interface for...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job SummaryThe CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...


  • San Francisco, Heredia, Costa Rica Jll A tiempo completo

    **Job Overview**JLL's Customer Experience Supervisor plays a crucial role in developing and implementing best-in-class customer service programs for our corporate clients. This position requires a strong leader who can supervise a team of customer experience representatives, leverage commute software to manage parking programs, and develop and maintain...

  • Customer Service Lead

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble cases; and...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Job Overview**We are seeking a highly skilled and results-driven Product Fulfillment Senior agent to join our team. As a key member of our operations department, you will be responsible for delivering exceptional customer service and ensuring timely project completion.The ideal candidate will possess strong interpersonal skills, be adaptable to changes,...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Bosch Group is a leading global provider of business process outsourcing solutions. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences to our clients.**Job Description**The Call Center Support Specialist position requires a high level of professionalism and attention to detail. Key...

  • Service Team Lead

    hace 10 horas


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Role**We are looking for a highly motivated and organized Senior Supervisor to join our team in Costa Rica Marriott Hotel Hacienda Belen. As a Senior Supervisor, you will be responsible for leading our front desk team and providing exceptional customer service to our guests.**Key Responsibilities**Lead and motivate the front desk team to deliver...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...

  • Customer Service Expert

    hace 18 horas


    San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    At Huntsman, we are seeking a highly skilled and experienced Customer Service Expert to join our team. The ideal candidate will have a strong background in customer service and order management, with the ability to handle complex customer inquiries and resolve issues efficiently.The Senior Customer Service Advisor will be responsible for overseeing and...

  • Appeals Supervisor

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The person will provide support, direction, monitoring, and coaching to the assigned team in...

  • Operations Supervisor

    hace 4 días


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    About the RoleThis role involves providing leadership and guidance to a team of customer service representatives, ensuring that they have the necessary tools and resources to deliver exceptional customer experiences. The successful candidate will be responsible for managing team performance, identifying areas for improvement, and implementing changes to...


  • San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    Job OverviewTebra seeks an experienced Customer Support Supervisor to lead our customer-facing team. As a key member of our organization, you will be responsible for driving customer satisfaction, developing high-performing teams, and achieving corporate goals.Key Performance Indicators (KPIs)Deliver exceptional customer service through effective supervision...

  • Customer Service Rep I

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints.- Project a professional company image through phone interaction.- Answer phones and respond to customer requests.- Sell product and place customer orders in computer system.- Provide customers with product and service information.- Upsell products and...

  • Customer Service

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Jll A tiempo completo

    **JLL supports the Whole You, personally and professionally.**The Customer Experience Supervisor will be responsible for developing a best-in-class, employee facing communications and customer service program for a large corporate client.This position will work closely with the Commute Program Managers and will supervise a team of Customer Experience...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job Overview:We are looking for a seasoned Contact Center Supervisor to lead our team and drive operational excellence. As a key member of our department, you will be responsible for monitoring key metrics and ensuring team goals and contractual commitments are met.Key Responsibilities:Supervising a team of contact center agents and providing guidance on...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    About This RoleAlign Technology is seeking a highly skilled and experienced Senior Supervisor to oversee the activities of an internal call center. As a key member of our team, you will be responsible for ensuring quality service and operational performance within the parameters of program and delivery standards.Key Responsibilities:Analyze operational...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Company Overview:**As a Customer Service Supervisor at Equifax, you will play a critical role in ensuring the highest level of service to our consumers. Our team is dedicated to providing exceptional support and resolving issues efficiently.**Job Description:**Respond to consumer inquiries via phone, email, or other communication channels. Provide accurate...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company OverviewExperian, a global information services company, unlocks the power of data to create opportunities for consumers and businesses. As one of the 100 Best Companies to work for, Experian prioritizes employee satisfaction, being certified as Great Place To Work (GPTW). Our Consumer Information Services is redefining customer credit lifecycle...