Customer Support Manager

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

Job Summary:A Customer Success Manager (CSM) is a trusted advisor to Auxis' customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management.The CSM provides the necessary client liaison support, and daily technical service delivery, to ensure delivery of world class IT support...

Job DescriptionWhat if you could use your people skills to support a product that impacts how communities' hospitals, homes, sports stadiums, and schools worldwide are built? Construction impacts the lives of nearly everyone in the world, yet it's also one of the world's least digitized and least-served industries.That's why we're looking for a talented...

Job OverviewWe are seeking a skilled Customer Service Team Manager to join our team at Experian. As a key member of our customer service department, you will be responsible for leading a team of technical support specialists and providing guidance on best practices for resolving complex customer issues.ResponsibilitiesLead a team of technical support...

Job DescriptionThe Customer Service Manager plays a crucial role in managing a team of Customer Service Representatives to deliver distinctive customer service to Straumann's customers in North America. This position requires strong leadership skills, with a focus on creating a culture of highly engaged employees.The ideal candidate will have experience...

Amzn Support Srvcs Costa Rica is seeking a driven, experienced professional to work directly with specialized content providers. Key Responsibilities:Demonstrate timely, accurate, friendly and professional customer serviceMeet or exceed quality and productivity goals assigned by managementThe ideal candidate will have experience in digital media and...

OverviewSmarsh is a leading provider of digital communication solutions for regulated industries. Our mission is to empower our customers to manage risk and unleash intelligence in their digital communications.We are seeking an experienced Senior Manager, Technical Support to join our Global Technical Support leadership team. This role will provide...

Job DescriptionThe Customer Success Team Manager is responsible for leading and developing a team of Customer Success Managers to drive revenue retention and growth across business lines in the Americas. Through collaboration with internal partners, the Customer Success Team Leader helps coach the team to develop specialist knowledge and deliver at-scale...

At Workday, we're committed to innovation and excellence in customer experience. As a Technical Account Manager, you'll be part of our team that's dedicated to providing proactive and personalized support experiences for customers requiring higher engagement levels.We're looking for a skilled professional who can build strong relationships with our largest...

About the Role">We are looking for a highly motivated and organized Customer Support Supervisor to join our team. As a key member of our customer support team, you will be responsible for overseeing the day-to-day operations of our customer support function, ensuring that all customer inquiries and complaints are responded to promptly and professionally.You...

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services.They may promote...

About the RoleThe Service Delivery Manager at Hewlett Packard will be responsible for managing the operational business relationship with mid-size to large domestic accounts. This includes owning customer performance metrics, reporting, escalation & communication, leading product support or solution(s) planning, and representing services on product or...

Hewlett Packard Enterprise is seeking a highly skilled Customer Relationship Manager to join our team. This role will be responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.The ideal candidate will have first-level university degree or equivalent...

We are seeking a highly motivated and experienced Auxis Customer Experience Manager to join our team. In this role, you will be responsible for leading and managing our customer support team to deliver exceptional service to our clients.The ideal candidate will have a strong background in customer service and experience in a leadership role. They will also...

About the Role:Auxis is seeking an experienced Customer Service Lead to join our team. As a key member of our client services department, you will be responsible for managing a team of professionals, providing coaching and guidance, and ensuring seamless day-to-day operations.Your Key Responsibilities:Manage team productivity and utilization, focusing on...

Job Summary:The Senior Customer Experience Manager will play a critical role in ensuring exceptional customer satisfaction and productivity for Auxis clients. This key position requires a professional who can provide top-notch business and customer service support, both individually and as part of a project team.About the Role:The Senior Customer Experience...

Job ResponsibilitiesDemonstrate timely, accurate, friendly, and professional customer service.Meet or exceed quality and productivity goals assigned by management.Demonstrate clear written and oral communication.Demonstrate an appropriate sense of urgency when resolving customer issues.Demonstrate knowledge and use of departmental resources, policies, and...

Job Description:This role has been designated as 'Edge', meaning you will primarily work outside of an office. As an Account Support Manager, you will be responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You are accountable for maintaining a...

About Experian">We're a pioneering force in data and analytics, driven by a passion for innovation and a commitment to excellence. For over 125 years, we've been helping economies and communities grow, and we continue to evolve and adapt to the ever-changing landscape.">Our Culture">At Experian, we believe that our people are our greatest strength. We...

**About the Role**As a Customer Experience Manager at Equifax, you will lead a team of 10-20 agents responsible for delivering exceptional customer experiences and meeting business Key Performance Indicators (KPIs). This role is ideal for someone with strong leadership and coaching skills, who can motivate and inspire their team to surpass their...