It Customer Support Manager

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

Job Summary:A Customer Success Manager (CSM) is a trusted advisor to Auxis' customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management.The CSM provides the necessary client liaison support, and daily technical service delivery, to ensure delivery of world class IT support...

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive...

An Importan company is looking for an IT Support with advanced English.Provide Help Desk Support onsite for all client employees and contractors.The associate will greet all incoming users, coordinates, diagnoses, and troubleshoots incoming issues, provides support services to users with technical problems and information technology issues involving desktop,...

About the RoleWe are seeking a skilled IT Support Specialist to join our team in Heredia, Costa Rica. As a key member of our team, you will be responsible for providing end-user support on-site at customer premises, hardware (break and fix) & software troubleshooting support through IT customer tools.Key Responsibilities:End User Support On-Site:...

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads.They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and ensure that client inquiries...

Job Summary:">We are seeking an IT Support Specialist to join our team at Global Services Business. This role is responsible for providing technical support and assistance to employees and clients, ensuring seamless IT operations and customer satisfaction.">Key Responsibilities:">">Provide Help Desk Support onsite for all client employees and...

**About the Role**We are seeking an experienced Customer Success Manager to join our team at Hewlett Packard Enterprise.As a key member of our Account Support Management team, you will be responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You...

The Applications Support Manager role at Citi requires a highly skilled professional to oversee the technical support for various applications and systems. This position is responsible for providing full leadership and supervisory responsibility to a team of technical professionals, ensuring they are equipped to resolve complex issues efficiently.Key...

Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Our new innovative IT services organization is HPE Pointnext.We have the expertise to advise, integrate, and accelerate our customers' outcomes from their...

About the Job:Auxis is currently hiring an IT Support Analyst to join our team. In this role, you will provide technical support to clients via phone, email, or other communication channels. Your primary responsibility will be to resolve customer inquiries and issues efficiently and effectively.The successful candidate will have:Strong knowledge of IT...

**About NTT DATA Services**We are an equal opportunity employer committed to creating a diverse and inclusive environment for all employees.Our MissionTo provide exceptional IT support services that meet the needs of our customers.Job SummaryWe are seeking a skilled Field Tech Associate to join our team. As a Field Tech Associate, you will be responsible for...

Job DescriptionWe are seeking a highly skilled and experienced IT project manager to join our team at Sysco Costa Rica. As Senior Business Integration Specialist, you will be responsible for managing or performing work associated with IT infrastructure & systems administration (internal or outsourcing staff) including installation, configuration,...

**About the Role**:As Customer Experience Manager for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business.You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

About the RoleThe Service Delivery Manager at Hewlett Packard will be responsible for managing the operational business relationship with mid-size to large domestic accounts. This includes owning customer performance metrics, reporting, escalation & communication, leading product support or solution(s) planning, and representing services on product or...

About the RoleThe Customer Support Supervisor is responsible for overseeing the day-to-day Customer Support operations of Patient Pop's individual team. This includes supervising a team of up to 15 Customer Support Representatives, coaching, motivating, and developing them to drive achievement of corporate and Support goals and objectives.Your Area of...

About the RequirementsTo be successful in this role, you will need to have:4 years of college or equivalent experience preferred.Specialized skills in specific areas of Service Desk support.IT Service Management (ITSMv3) Certification preferred.Microsoft Certified Systems Engineer (MSCE) Certification is a plus.Proficient with the Microsoft Office.5 Years of...

We are seeking a highly skilled Tech Support professional to join our team at Digital Risk, LLC. As a key member of our Technical Support team, you will be responsible for delivering exceptional customer service and technical support to our clients.About the Role:Provide technical support for clients of EE, Canada, MX, and MCA in English and SpanishSupport...

Job SummaryAuxis seeks a skilled Retail Analyst Level I to join its customer support team. The selected candidate will be responsible for handling incident and request queues, providing top-notch customer service, and collaborating with customers to resolve issues efficiently.Key Tasks:Deliver exceptional customer service, responding promptly to customer...

OverviewWe are seeking a skilled Customer Support Specialist to join our team at Experian. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients worldwide. Your primary goal will be to ensure that our clients receive exceptional service and support, resulting in increased customer...