IT Support Analyst

hace 1 semana


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

About the Job:

Auxis is currently hiring an IT Support Analyst to join our team. In this role, you will provide technical support to clients via phone, email, or other communication channels. Your primary responsibility will be to resolve customer inquiries and issues efficiently and effectively.

The successful candidate will have:

  • Strong knowledge of IT systems and technologies
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

You will be required to:

  • Manage incident and request queues for Auxis clients
  • Provide first-level technical support and convey resolutions to customers
  • Escalate unresolved queries to the next level of support as necessary

We offer a competitive salary and benefits package to the right candidate.


  • IT System Analyst

    hace 7 días


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job DescriptionThe IT System Analyst - Applications Support will apply specialty area knowledge in monitoring, assessing, analyzing, and evaluating processes and data. This role involves identifying policy gaps and formulating policies, interpreting data and making recommendations, and researching and interpreting factual information.ResponsibilitiesMonitors...

  • IT Support Specialist

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the Role:We are seeking an experienced IT Support Specialist to join our team at Citi. As a Technical Support Analyst, you will play a critical role in ensuring the smooth operation of our applications and systems.Responsibilities:Develop and maintain technical documentation to support our application support teamPerform regular checks and monitoring...

  • IT Support Specialist

    hace 5 días


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is a leading global bank seeking an experienced IT Support Specialist to join our team. As an Application Systems Analyst, you will be responsible for providing technical and business support to users of our Citi Applications.**Key Responsibilities:**Utilize your understanding of apps support procedures and concepts to field issues and queries from...

  • IT Support Specialist

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **About Us**:Experian is a global technology company and leader in data and analytics, committed to unlocking the power of data to transform lives and create opportunities.We're passionate about innovation and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender,...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job OverviewHewlett Packard is seeking a Data Analyst to support our Managed Monitoring Services. The ideal candidate will have experience in technical consulting, data analytics, and IT operations roles.

  • It Business Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    Additional Locations: Costa Rica-Heredia  Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt our company, we value diversity and believe it is our greatest strength.We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities.Our belief is...

  • IT System Analyst

    hace 3 días


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are Experian, the world's leading global information services company.We unlock the power of data to create more opportunities for consumers, businesses and society.We are seeking an IT System Analyst to assist with customer account set ups, provide technical knowledge and integration, especially in the onboarding phase.The ideal candidate will have...

  • It Support

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    An Importan company is looking for an IT Support with advanced English.Provide Help Desk Support onsite for all client employees and contractors.The associate will greet all incoming users, coordinates, diagnoses, and troubleshoots incoming issues, provides support services to users with technical problems and information technology issues involving desktop,...

  • IT Support Specialist

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are seeking a skilled IT Support Specialist to join our team in Heredia, Costa Rica.As an IT Support Specialist, you will be responsible for providing end-user support on-site at customer premises, troubleshooting hardware and software issues using IT customer tools.Your key responsibilities will include:Troubleshooting and resolving Level 1 problems...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    About AuxisAuxis is a service-oriented company that focuses on providing high-quality support to its clients. Our goal is to ensure the availability and performance of our clients' systems while adhering to industry best practices.Job OverviewThe Jr. OC Analyst role involves administrating and supporting client's operating system environments. This includes...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Description:The IT Business Senior Analyst is an intermediate-level position that bridges the gap between Finance users and technologists, facilitating seamless communication and information exchange. This role contributes to continuous iterative exploration and investigation of business performance, driving business planning and decision-making.Key...

  • IT Support Specialist

    hace 1 semana


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at Auxis. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.About the Role:The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess...

  • IT Support Specialist

    hace 2 días


    San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    **About NTT DATA Services**We are an equal opportunity employer committed to creating a diverse and inclusive environment for all employees.Our MissionTo provide exceptional IT support services that meet the needs of our customers.Job SummaryWe are seeking a skilled Field Tech Associate to join our team. As a Field Tech Associate, you will be responsible for...

  • IT Support Specialist

    hace 1 semana


    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    Job Summary:">We are seeking an IT Support Specialist to join our team at Global Services Business. This role is responsible for providing technical support and assistance to employees and clients, ensuring seamless IT operations and customer satisfaction.">Key Responsibilities:">">Provide Help Desk Support onsite for all client employees and...

  • IT Project Analyst

    hace 1 semana


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The IT Project Analyst role at Citi is a key position that involves working with various stakeholders to analyze business needs and translate them into detailed business and functional requirements. The ideal candidate will have a strong understanding of data analysis tools and methodologies, as well as excellent communication and diplomacy skills.The...

  • IT Support Specialist

    hace 7 días


    San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    About the RoleWe are seeking a skilled IT Support Specialist to join our team in Heredia, Costa Rica. As a key member of our team, you will be responsible for providing end-user support on-site at customer premises, hardware (break and fix) & software troubleshooting support through IT customer tools.Key Responsibilities:End User Support On-Site:...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the Role:The Senior IT Business Analyst plays a crucial part in driving business success by analyzing business performance and exploring opportunities for improvement. This role involves collaborating with stakeholders to identify and implement solutions that drive business growth.Responsibilities:Foster effective communication between business leaders...


  • San Francisco, Heredia, Costa Rica Stryker A tiempo completo

    Global IT Process Analyst:Stryker is a world-leading medical technology company committed to making healthcare better. As a Global IT Process Analyst, you will play a vital role in ensuring the integrity of our global IT processes and related controls.**Key Responsibilities:**Conduct comprehensive internal audits of global IT processes and related controls...

  • IT Support Professional

    hace 1 semana


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    We are seeking an exceptional IT Support Professional to join our team at Citi. As a key member of our IT department, you will be responsible for providing technical support to end-users, resolving technical issues and improving processes.The ideal candidate will have a solid understanding of technology and its applications, as well as excellent...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Overview">We're looking for a skilled Jr. Level 1 Network Analyst to join our team. As an individual contributor support role in Network Operations, you'll be expected to provide Tier I Technical Support for Citi's global technology infrastructure.