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IT Infrastructure Support Analyst
hace 2 semanas
Auxis is a service-oriented company that focuses on providing high-quality support to its clients. Our goal is to ensure the availability and performance of our clients' systems while adhering to industry best practices.
Job OverviewThe Jr. OC Analyst role involves administrating and supporting client's operating system environments. This includes managing alerts, monitoring security, backup, and redundancy, as well as collaborating with internal teams to resolve issues efficiently.
Key Responsibilities- Monitoring system performance, security, and availability.
- Managing alerts for critical system issues.
- Collaborating with internal teams to resolve issues promptly.
- Reviewing system logs to identify potential issues.
- Strong understanding of ITIL framework.
- Experience in computer science or related field.
- Bilingual in English and Spanish (written and spoken).
- Basic knowledge of Active Directory services.
- Familiarity with cloud computing concepts.
