Customer Success Team Manager
hace 1 semana
The Customer Success Team Manager is responsible for leading and developing a team of Customer Success Managers to drive revenue retention and growth across business lines in the Americas. Through collaboration with internal partners, the Customer Success Team Leader helps coach the team to develop specialist knowledge and deliver at-scale engagement within their area of focus.
Key Responsibilities:- Maintain solid understanding of customer retention drivers across communities
- Support team in developing specialist knowledge and delivering high quality interactions
- Coach team to build and embed a long-term trusted advisor relationship within their accounts
- Drive growth by coaching team to identify leads within existing accounts
- Maintain overall customer health through engagement and education
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Team Lead, Customer Success
hace 1 semana
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoThe Customer Success Team Leader, At Scale is responsible for leading and developing a team of Customer Success Managers to drive revenue retention and growth across business lines in the Americas.Through collaboration with internal partners, the Customer Success Team Leader helps coach the team to develop specialist knowledge and deliver at-scale engagement...
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Strategic Customer Success Manager
hace 3 días
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoCompany Overview:LSEG is a global financial technology company that creates essential partnerships and open opportunities. We believe in driving financial stability, empowering economies, and enabling customers to create sustainable growth.We are a dynamic organisation of 25,000 people across 70 countries, and we value individuality and diversity in our...
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Customer Success Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:A Customer Success Manager (CSM) is a trusted advisor to Auxis' customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management.The CSM provides the necessary client liaison support, and daily technical service delivery, to ensure delivery of world class IT support...
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Customer Success Strategist
hace 1 semana
San Francisco, Heredia, Costa Rica Wrike Careers Page A tiempo completoUnlock the Full Potential of Your TeamAt Wrike, we're dedicated to helping our customers achieve their goals and succeed in an ever-changing work landscape. We're seeking a seasoned Customer Success Manager to join our North America team, where you'll play a pivotal role in driving business outcomes and customer satisfaction.About the Role:As a Customer...
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Senior Enablement Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoJob Summary: We're looking for a Senior Enablement Manager - Customer Success to lead our onboarding efforts and deliver high-quality training programs to our new hire Customer Success Guides.About the Team: Our Global Learning & Development organization is responsible for developing and deploying global enablement programs at scale. We're a collaborative...
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Customer Success Advocate
hace 2 días
San Francisco, Heredia, Costa Rica Databricks A tiempo completo**Job Overview**Databricks is seeking a Customer Success Advocate to join our team. In this role, you will be responsible for championing and advocating for customers, driving customer self-sufficiency, and participating in customer steering committee meetings.The ideal candidate will have 3-5 years of customer-facing experience as a Technical Account...
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Customer Success Enablement Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe are seeking a highly skilled and experienced Business Operations Manager to join our Customer Success team at Equifax. As a key member of the team, you will be responsible for driving process improvements, managing day-to-day operations, and collaborating with cross-functional teams to achieve business objectives.Key Responsibilities:Manage and coordinate...
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Business Operations Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe are looking for a highly motivated and organized Senior Customer Success Coordinator to join our Customer Success team at Equifax. As a key member of the team, you will be responsible for supporting the delivery of customer success initiatives and ensuring seamless execution of projects.Key Responsibilities:Support the launch and enablement of new...
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Customer Success Manager
hace 4 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
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Manager, Customer Success, Strategic Account
hace 5 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...
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Customer Success Technology Manager
hace 5 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoRole OverviewWe are seeking an experienced system administrator to join our team as a Salesforce Systems Administrator. In this role, you will be responsible for overseeing and administering various customer success technologies, including Salesforce, Gainsight, and NiceInContact. Your primary focus will be on designing, developing, testing, and iterating...
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Customer Success Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Kareo A tiempo completo**Customer Success Lead Opportunity**Kareo is an equal opportunity employer committed to helping our customers succeed. We're seeking a Customer Success Lead to join our team and drive customer success through effective onboarding and implementation strategies.**Responsibilities:**Owning customer success from onboarding to post-implementation...
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Customer Success Technology Manager
hace 3 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completo**Tebra Overview**Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. Our mission is to unlock better healthcare by helping independent practices bring modernized care to patients everywhere.We aim to simplify the complexities of healthcare, focusing on what matters most – patient-centered care. As a key...
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Customer Success Manager
hace 3 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoAbout the RoleThe Service Delivery Manager at Hewlett Packard will be responsible for managing the operational business relationship with mid-size to large domestic accounts. This includes owning customer performance metrics, reporting, escalation & communication, leading product support or solution(s) planning, and representing services on product or...
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Operations and Success Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAuxis Operations and Success Management">Auxis is a technology company that provides IT operations and customer success management services to businesses worldwide. Our team of experts helps clients optimize their IT infrastructure and improve overall service quality.">Job Description">We are seeking an experienced Operations and Success Manager to join our...
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Senior Team Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAre you a seasoned leader looking to drive customer success? Do you have a passion for delivering exceptional results and building high-performing teams?As a Sales Team Lead, you will oversee a team of 10-20 agents, providing guidance, support, and coaching to ensure they meet and exceed business targets. Your expertise in managing day-to-day operations,...
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Client Success Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Cm Group A tiempo completoJob Description">We are seeking an experienced Client Success Manager to join our team. As a Client Success Manager, you will be responsible for managing client relationships and ensuring delivery of exceptional results.">Your Key Responsibilities">">Manage client relationships, deliver exceptional results, and ensure customer satisfaction">Act as the...
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Customer Service Team Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob OverviewWe are seeking a skilled Customer Service Team Manager to join our team at Experian. As a key member of our customer service department, you will be responsible for leading a team of technical support specialists and providing guidance on best practices for resolving complex customer issues.ResponsibilitiesLead a team of technical support...
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Customer Success Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**About Us**At ServiceNow, our technology makes the world work for everyone. Our mission is to make a significant difference in people's lives through our innovative software solutions. We're an ambitious team of change makers who drive progress and creativity in everything we do.We move fast because the world can't wait, and our customers rely on us to...
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Senior Customer Success Coordinator
hace 1 semana
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe are seeking a results-driven and detail-oriented Customer Success Enablement Specialist to join our Customer Success team at Equifax. As a key member of the team, you will be responsible for driving process improvements, managing day-to-day operations, and collaborating with cross-functional teams to achieve business objectives.Key...