Strategic Operations Manager, Customer Solutions
hace 6 días
At Microsoft, we are driven by a passion for innovation and a commitment to excellence. Our Operations team plays a critical role in delivering exceptional customer experiences, and we are seeking a talented Strategic Operations Manager to join our ranks.
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Strategic Business Solutions Leader
hace 6 días
San José, San José, Costa Rica Hitachi Solutions A tiempo completoHitachi Solutions: A Global InnovatorAs a pioneer in cloud solutions, Hitachi Solutions empowers businesses to innovate and grow. Our company's passion for design, development, and delivery of cutting-edge solutions enables our clients to achieve their strategic objectives.With over 3,000 team members across 14 countries, we have seen explosive growth and...
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Customer Service Operations Manager
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoCustomer Service Operations ManagerWe are seeking a skilled Customer Service Operations Manager to join our team at Emerson. As an Operations Manager, you will be responsible for managing the day-to-day activities of our customer service operations, ensuring timely and accurate processing of customer orders.Main Responsibilities- Manage a team of customer...
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoWe are seeking a talented Sr. Program Manager to lead large-scale continuous improvement programs that positively impact Amazon's global operations. As a member of the Selling Partner Support team, you will be responsible for identifying and driving strategic initiatives that improve the selling partner experience. Your work will involve collaborating with...
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Customer Retention Representative
hace 2 semanas
San José, San José, Costa Rica Hr Strategic Solutions A tiempo completo**Responsibilities**:**1.**Customer retention:- Assist customers with account-related questions, troubleshooting, and problem resolution.- Provide personalized support to ensure customer satisfaction, loyalty, and retention.**2.**Upselling:- Identify opportunities to upsell products and services to existing customers.- Educate customers on additional...
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Customer Success Strategic Account Manager
hace 2 semanas
San José, San José, Costa Rica Akamai A tiempo completoUnlock Customer PotentialWe are seeking a seasoned Customer Success Strategic Account Manager to join our elite team of experts. As a key player in our customer-centric organization, you will be responsible for driving strategic relationships with our premium customers and delivering tailored solutions that meet their unique needs.In this role, you will...
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Director of Strategic Operations
hace 7 días
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:Tek Experts is a technology services company that specializes in delivering unique solutions to clients. Our team of experts works collaboratively to help our customers succeed.We're looking for an experienced professional to join our team as an Operations Manager. This role will involve overseeing the distribution of resources, monitoring...
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Customer Experience Manager
hace 2 semanas
San José, San José, Costa Rica Nitel A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Manager - Operations to join our team at Nitel. As a key member of our operations team, you will play a crucial role in delivering exceptional customer experiences and ensuring timely deliverables to our customers.Key Responsibilities:Drive timely deliverables to customers in accordance with...
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Sr. Customer Success Manager, Strategic Account
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree- 4+ years professional experience with a focus in relationship management and negotiation skills- Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint.- Strong organizational skills including prioritizing,...
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Strategic Account Manager
hace 2 semanas
San José, San José, Costa Rica Entravision Communications Corporation A tiempo completoJob Title: Strategic Account ManagerDescription:We are seeking a seasoned Strategic Account Manager to join our team at Entravision Communications Corporation. The successful candidate will have a proven track record of success in sales and account management, with a strong ability to build and maintain relationships with key clients.About the Role:The...
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Strategic Operations Director
hace 1 semana
San José, San José, Costa Rica Jll A tiempo completoAbout JLLWe are a leading professional services and investment management firm specializing in real estate. Our operations span over 80 countries, with a workforce of over 92,000 individuals worldwide who help real estate owners, occupiers, and investors achieve their business ambitions.Company OverviewWe are committed to shaping the future of real estate...
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Customer Success Manager
hace 2 horas
San José, San José, Costa Rica Stage 4 Solutions Inc A tiempo completo**Customer Success Manager (Remote in Costa Rica)**We are looking for an experienced Customer Success Manager (CSM)** **for a large, global US based B2B Software company.This role will focus on ensuring customers' success by enhancing the customer lifecycle journey, driving adoption of the company's technology, managing support escalations and renewals.The...
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Customer Operations Manager
hace 1 día
San José, San José, Costa Rica Cloudera A tiempo completoJob Description:Cloudera delivers a hybrid data cloud for any data, anywhere, from the Edge to AI.If you are passionate about creating an environment where our customers and employees are supported to do their best job, we want you on our teamCloudera is looking for a flexible, customer-oriented, collaborative, and empathetic Technical Support Manager to...
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Customer Support Associate
hace 1 semana
San José, San José, Costa Rica Igp Operations Ltd A tiempo completoAbout IGP Operations Ltd:We are a high-energy company that thrives on positive attitude. Our atmosphere is welcoming and rewarding, where everyone can grow and learn. We encourage our team members to lead by example and strive for excellence in everything we do.About the Role:As a key point of contact, you will investigate and resolve potential issues,...
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Cloud Solutions Consultant
hace 4 días
San José, San José, Costa Rica Enterprise Software Solutions A tiempo completoCompany OverviewAt Enterprise Software Solutions, we pride ourselves on delivering innovative technology solutions that address human challenges. As a trusted partner, we provide software and services through collaborative solutions, driving groundbreaking results for clients across various company sizes, geographies, and industries.We are a cloud-first,...
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Americas Sales Operations Manager
hace 4 semanas
San José, San José, Costa Rica Intel A tiempo completoThis role is for a Sales Operations Manager on the Americas Customer Enablement and Solutions Team (CEandS) within the Go To Market Organization (GTMO).As a Sales Operations Manager, you will lead a team of 8 customer business analysts (CBA's) in setting priorities for the team, getting results across boundaries, ensuring an inclusive work environment,...
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Strategic Partnership Manager
hace 1 semana
San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completoJob DescriptionThe Intelliswift Software, Inc. is seeking a highly skilled Program Manager to join our team. As a key member of the Payments Partnerships team, you will be responsible for managing Client's relationships with global partners to drive growth, revenue, and operating cost reduction.Key Responsibilities:- Understanding partner capabilities in...
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Customer Support Operations Manager
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob DescriptionWe are seeking a skilled Customer Support Operations Manager to join our team in Costa Rica. As a key member of our Vendor Chargeback Dispute Management team, you will be responsible for investigating and resolving vendor chargeback disputes.Key Responsibilities:Meet with Amazon vendors, stakeholders, and customers via virtual meetings and...
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Manager, Customer Success, Strategic Account
hace 1 día
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...
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Strategic Pricing And Contract Manager
hace 7 días
San José, San José, Costa Rica Intel A tiempo completoWant to help stand-up one of Intel's new businesses?Intel is a software powerhouse and has been one of the largest contributors to the open-source community for over a decade.We have also been consistently bringing small amounts of revenue into the corporation and have now been challenged to grow this revenue 5X.Sales and Marketing Group (SMG) is embracing...
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Strategic Account Manager
hace 2 semanas
San José, San José, Costa Rica Ua Brands A tiempo completoAbout UA BrandsUA Brands has been at the forefront of fashion-forward specialty apparel for over 35 years, catering to the medical and culinary professions. Our mission is to empower our valued customers – true heroes who give back with every shift. At UA Brands, we're proud of our legacy of philanthropy and community support, built on a strong foundation...