Strategic Project Manager, Seller Support Operations

hace 1 semana


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo
We are seeking a talented Sr. Program Manager to lead large-scale continuous improvement programs that positively impact Amazon's global operations. As a member of the Selling Partner Support team, you will be responsible for identifying and driving strategic initiatives that improve the selling partner experience. Your work will involve collaborating with various teams across the company to design and implement scalable end-to-end solutions built on sound process excellence principles.

About the Job
This is a high-profile role that requires a strong leader who can interact with stakeholders at multiple levels, identify and analyze data to isolate issues, develop solutions, and prioritize opportunities for seller experience improvements. You will need to determine and implement effective operations solutions quickly, plan and manage multiple parallel projects, maximize resource utilization for the greater good of the organization, and remain flexible to changing priorities.

What We Offer
- A dynamic and innovative work environment
- Opportunities to work on high-impact projects that drive business results
- Collaboration with experienced professionals in the industry
- Professional growth and development opportunities

About You
We are looking for someone with 2+ years of driving process improvements experience and a Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field. If you are passionate about improving the quality of customer experiences and have a customer-centric approach, we would love to hear from you.

Contact Information
Please submit your resume and cover letter to apply for this position.

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