Strategic Account Manager, Global Sales

hace 12 horas


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

English language proficiency (written and spoken)
- 2+ years of sales or account management experience
- Bachelor's degree or equivalent experience
- Phone/Volume outbound activity experience

Job summary
Amazon Global Sales is seeking a dynamic and motivated Account Manager who can facilitate the international expansion of US based Sellers.
Sales of products by third-party sellers on our websites represent more than one-third of units sold, and the Seller Services business is growing faster than our Retail business.
As an organization, Amazon Global Sales is highly influential by coordinating across sales organizations globally, Product teams, and Category teams.
This role will focus on building win-win relationships with sellers to increase engagement and adoption of growth-driving programs.
The role is focused on driving international business growth for some of the most influential sellers on the Amazon.
An Account Manager will drive seller satisfaction by delivering a high level of service through strategic insights and relentlessly high operational standards.
In this role, you will be the influencer building and executing strategic joint business plans with your sellers and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities.
**Successful Account Executives will**:

- Build strong relationships with your sellers; be a trusted advisor and the single POC for their issues, questions, requests, escalations, and concerns
- Liaise with other internal departments as necessary to resolve seller issues and questions quickly and with high quality
- Work with a sense of urgency to drive and deliver goals while maintaining a high quality of work.
- Operate with a continuous motor to identify and motivate potential sellers to expand globally.
- Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business.
- Develop a thorough understanding of the specific market segments, seasonality and global business trends/events
- Partner with other Amazon teams including Category Management (CMMs), Program Development, and other Global Selling teams to align programs and initiatives to drive growth in existing seller base
- Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures
- Partner with internal teams to surface defects, data and anecdotes to drive improvements on behalf of their sellers

Scope of work and Time distribution
80% - Account Management
10% - Special Projects
5% - Documentation
5% - Meetings/Trainings
- E-Commerce industry or related industry experience
- Enterprise Sales or Account Management experience
- Highly consultative and solution-oriented
- Analytical skill and highly data driven
- Ability to work in fast-paced environment and resourceful in achieving success in the face of ambiguity
- Experience with international trade and/or logistics
- Additional language capability a plus (German, French, Spanish, Italian, Japanese, Mandarin)



  • San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of sales or account management experience- Speak, write and read fluently in EnglishGlobal Sales mission is to build new, inventive solutions and processes to resolve the complex and ambiguous challenges our customers face while expanding their selling businesses internationally.Our team operates globally across Americas, Europe, Asia, and Mid East...


  • San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of sales or account management experience- Speak, write and read fluently in EnglishGlobal Sales mission is to build new, inventive solutions and processes to resolve the complex and ambiguous challenges our customers face while expanding their selling businesses internationally.Our team operates globally across Americas, Europe, Asia, and Mid East...


  • San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of sales or account management experience- Speak, write and read fluently in EnglishGlobal Sales' mission is to build new, inventive solutions and processes to resolve the complex and ambiguous challenges our customers face while expanding their selling businesses internationally.Our team operates globally across Americas, Europe, Asia, and Mid East...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    English language proficiency (written and spoken) - 2+ years of sales or account management experience - Bachelor's degree or equivalent experience - Phone/Volume outbound activity experience- E-Commerce industry or related industry experience- Enterprise Sales or Account Management experience- Highly consultative and solution-oriented- Analytical skill and...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Proficient on English language ( written & spoken)- 2+ years of sales or account management experience- Phone/Volume outbound call activity experience- E-Commerce industry or related industry experience- Enterprise Sales or Account Management experience- Highly consultative and solution-oriented- Analytical skill and highly data driven- Ability to work in...

  • Sales Account Manager

    hace 6 horas


    San José, Costa Rica CHAT ASSASSINS A tiempo completo

    **100% Remote - Work from Home Position - Must be located anywhere in Latin America or Brazil.** **Are you a self driven sales manager, hungry for personal and financial growth, looking to expand with a market dominant organization?** Then please continue reading **Chat Assassins** works with premium personal brands. Our solutions consist of building...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree- 4+ years professional experience with a focus in relationship management and negotiation skills- Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint.- Strong organizational skills including prioritizing,...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleAs a seasoned Strategic Account Manager, you will be responsible for driving business growth and success within Amzn Support Srvcs Costa Rica. This is a senior leadership position that requires a deep understanding of customer needs, market trends, and sales strategies.Key ResponsibilitiesDevelop and execute comprehensive sales strategies to...


  • San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of sales or account management experience- Experience analyzing data and best practices to assess performance drivers- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Speak, write and read fluently in EnglishGlobal Sales' mission is to build new, inventive solutions and processes to resolve the complex...


  • San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of sales or account management experience- Experience deep diving on selling partner-level issues and delivering recommendations- Speak, write and read fluently in English- Phone/Volume outbound call activity experience- Experience analyzing data and best practices to assess performance driversGlobal Sales' mission is to build new, inventive...


  • San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of sales or account management experience- Experience analyzing data and best practices to assess performance drivers- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Speak, write and read fluently in EnglishGlobal Sales' mission is to build new, inventive solutions and processes to resolve the complex...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica is seeking a highly skilled Senior Account Manager to join its Strategic Account Services (SAS) organization.Role OverviewThe Senior Account Manager will play a key role in driving business growth for some of the most influential sellers on the Amazon platform, ensuring Selling Partner satisfaction by delivering a high level of...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor’s degree - 2+ years professional experience with a focus in relationship management and negotiation skills - Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint. Job summary The Strategic Account Services (SAS)...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying...

  • Account Manager

    hace 12 horas


    San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    3+ years of sales or account management experience- 3+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversThe Amazon Marketplace Paid Services (AMPS) organization is seeking a Strategic Account Manager to drive business growth for some of the most...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Overview">The Amzn Support Srvcs Costa Rica is seeking a highly skilled Customer Success Strategist to join our Strategic Account Services team.About the Role">We are looking for a seasoned professional with experience in account management, sales, and relationship-building to drive business growth and deliver exceptional customer service.Main...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying business...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About Amazon Support Services Costa Rica SrlWe are a leading provider of customer success solutions for top-tier sellers on the Amazon platform. Our team is dedicated to delivering exceptional results and driving growth for our clients.Job Title: Chief Strategic Account Development ManagerSalary Range: $120,000 - $180,000 per yearAbout the RoleWe are seeking...

  • Account Manager I

    hace 12 horas


    San José, Costa Rica Bma Group A tiempo completo

    **Responsibilities**- Manage a book of accounts successfully through research, consistent follow up and strategic thinking.- Collecting and analyzing data to learn more about consumer behavior.- Building relationships with clients based on trust and respect.- Negotiate contracts and close agreements to maximize profits, Understanding customer needs-...


  • San José, Costa Rica Uniform Advantage Brands A tiempo completo

    **UA (Uniform Advantage) Brands is looking for a Corporate Account Manager to join their sales team!** The Corporate Account Manager maintains and expands relationships within selected strategic accounts and is responsible for quota achievement and assigned objectives. The Corporate Account Manager represents the entire range of company products and...