Business Excellence Coach for Operational Growth

hace 1 día


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Auxis is seeking an experienced Business Excellence Coach to drive operational growth and excellence in our franchise stores. As a key member of our Operations Excellence team, you will provide guidance and coaching to store teams while conducting virtual operations reviews.

Key Responsibilities:

  • Drive continuous progressive improvement by following the OER visit protocol, conducting regular reviews, and developing action plans with store teams.
  • Accurately review brand systems and processes, verify execution of corporate marketing programs, and provide feedback to store management and Franchise Owners.
  • Craft effective teaching and coaching culture with every visit, teach root cause analysis, and demonstrate ability to identify positive performance.
  • Provide insight on common patterns and trends identified by the OER process, assign and track recurring work across locations, and escalate critical issues to above-store management.

Skill Requirements:

  • High school diploma or higher; advanced Microsoft Office knowledge (MS Word, MS Excel, MS PowerPoint).
  • Strong facilitation skills, good presentation skills, motivating and persuasive.
  • Detailed and service-oriented, maintain confidentiality and sensitive information, adhering to strict data privacy standards.
  • Strong analytical skills, flexible, willing to work on weekends, weekdays, and possess the ability to work independently.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. If you are a motivated professional with excellent communication and problem-solving skills, please apply today



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