Delinquency Resolution Manager

hace 1 día


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

As a Delinquency Resolution Manager at Equifax, you will be responsible for leading the effort to resolve complex delinquent customer issues. This is an exciting opportunity to leverage your analytical and problem-solving skills to drive business results and improve customer satisfaction.

The successful candidate will have a strong background in collections, with a minimum of 5 years of experience as a Senior Collector. You will be responsible for:

  • Leading the analysis and resolution of delinquent customer accounts
  • Developing and implementing strategic action plans to reduce delinquency rates
  • Collaborating with cross-functional teams to ensure timely resolution of customer issues
  • Preparing and presenting data-driven insights to stakeholders

In addition to your technical skills, you will possess excellent communication and interpersonal skills, with the ability to work effectively with customers, sales teams, and other stakeholders. If you are a results-driven professional with a passion for collections, we encourage you to apply.



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