Delinquency Resolution Manager
hace 1 día
As a Delinquency Resolution Manager at Equifax, you will be responsible for leading the effort to resolve complex delinquent customer issues. This is an exciting opportunity to leverage your analytical and problem-solving skills to drive business results and improve customer satisfaction.
The successful candidate will have a strong background in collections, with a minimum of 5 years of experience as a Senior Collector. You will be responsible for:
- Leading the analysis and resolution of delinquent customer accounts
- Developing and implementing strategic action plans to reduce delinquency rates
- Collaborating with cross-functional teams to ensure timely resolution of customer issues
- Preparing and presenting data-driven insights to stakeholders
In addition to your technical skills, you will possess excellent communication and interpersonal skills, with the ability to work effectively with customers, sales teams, and other stakeholders. If you are a results-driven professional with a passion for collections, we encourage you to apply.
-
Delinquency Resolution Specialist
hace 1 día
San Francisco, Heredia, Costa Rica Equifax A tiempo completoThe Delinquency Resolution Specialist will play a critical role in our team by analyzing and resolving delinquent customer issues. This includes providing excellent customer service, preparing reports, processing refunds, and reviewing account adjustments to ensure accuracy and compliance.You will be responsible for following up on customer past due...
-
Senior Delinquency Resolution Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoIn this Senior Delinquency Resolution Specialist position, you will play a critical role in resolving complex delinquent account issues. Your ability to analyze data, develop effective solutions, and implement action plans will drive timely resolution of delinquencies.Your responsibilities will include negotiating with customers, advising on overdue bill...
-
Global Collections Manager
hace 2 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo**Job Summary:**Global Collections Manager - We are looking for a highly skilled professional to join our team in Heredia, Costa Rica.This role is responsible for managing multiple customer accounts for delinquency and debt collection efforts, ensuring compliance with all Global Collection policies and procedures.You will work closely with the sales and...
-
Credit Risk Resolution Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe are seeking a highly skilled Credit Risk Resolution Specialist to join our team at Equifax. As a key member of our collection team, you will be responsible for resolving delinquent customer issues, developing solutions, and implementing action plans to resolve delinquencies in a timely and effective manner.Key ResponsibilitiesResponsible for analyzing...
-
Critical Situation Resolution Director
hace 5 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoJob OverviewWe are looking for a skilled Technical Escalation Manager to join our team. As a TEM, you will play a vital role in leading critical situation resolution teams and ensuring timely resolution of customer satisfaction issues. You will work closely with key stakeholders, including IBM, subcontractors/vendors, and clients, to communicate effectively...
-
IT Crisis Resolution Expert
hace 6 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoJob DescriptionThe Technical Escalation Manager (TEM) plays a vital role in leading critical situation resolution teams, consisting of IBM, subcontractor/vendor, and client resources. This key position is responsible for the timely resolution of assigned customer satisfaction issues with products/services/offerings. The TEM employs specific processes and...
-
Financial Resolution Expert
hace 1 día
San Francisco, Heredia, Costa Rica Equifax A tiempo completoRole DescriptionThe Collections Junior Analyst plays a vital role in analyzing delinquent customer issues, developing solutions, and implementing action plans to resolve delinquencies in an effective manner. This position requires strong analytical and problem-solving skills, excellent communication skills, and the ability to work in a fast-paced...
-
Global Client Resolution Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoOverviewAs a Duty Manager at IBM, you will play a crucial role in ensuring the success of our clients by resolving complex technical and non-technical issues. This position requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.ResponsibilitiesManage escalations and ensure timely...
-
IT Problem Resolution Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoCiti is a leading financial services company with 250,000 employees and operations in over 190 countries. We strive to provide exceptional service to our customers while ensuring the stability and security of our global technology infrastructure.The IT Problem Manager will be responsible for identifying and resolving complex technical issues that impact our...
-
Collections Performance Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAt Equifax, we are seeking a highly skilled and experienced Collections Performance Specialist to join our team. As a key member of our collections team, you will play a critical role in driving business results by analyzing and resolving complex delinquent customer issues.The ideal candidate will have a minimum of 5 years of experience as a Senior...
-
Collections Analyst Rs4390
hace 3 semanas
San Francisco, Heredia, Costa Rica Re:Sources Global A tiempo completode la empresaDescripción del empleo- Responsible for collection of past due client invoices and weekly reporting of collection status to management while ensuring an optimal customer experience- Minimize Days Sale over (DSO), account balances over 90 days+ past due while increasing percent current.Reconcile accounts to ensure credit and payments on account...
-
Duty Manager
hace 5 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoDuty Manager Job DescriptionThe Duty Manager is responsible for managing escalations and ensuring timely resolution of client issues. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesManage escalations and ensure timely resolution of client...
-
Incident Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Vmware A tiempo completo**The Elevator Pitch: Why will you enjoy this new opportunity?**Are you passionate about learning innovative technology and solving complex problems for VMware's Top 100 Global Customers?Are you comfortable stepping into difficult and complex situations involving multiple key stakeholders and setting the path to resolution?If so, VMware has an Incident...
-
Technical Escalation Manager Lead
hace 5 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the RoleWe are seeking an experienced Technical Escalation Manager to lead our critical situation resolution team. As a TEM, you will be responsible for resolving complex customer satisfaction issues with products/services/offerings. You will work closely with key stakeholders, including IBM, subcontractors/vendors, and clients, to ensure timely...
-
Technical Support Service Manager
hace 6 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the RoleThe IBM Duty Manager is a key position within our organization, responsible for managing escalations and ensuring timely resolution of client issues. As a Duty Manager, you will serve as the primary point of contact for internal and external clients, providing exceptional communication and problem-solving skills to resolve complex technical and...
-
Technical Escalation Manager
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Storage Solutions Manager
hace 4 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the JobAre you ready to lead in this new era of technology and solve some of the world's most challenging problems? As a Storage Technical Escalation Manager, you will have the opportunity to do just that.You will be responsible for taking escalations from clients, IBMs, or business partners and engaging with IBM clients as the owner and leader for the...
-
Employee Parking Program Manager
hace 3 días
San Francisco, Heredia, Costa Rica Jll A tiempo completoWe are looking for an experienced Employee Parking Program Manager to join our team. As an Employee Parking Program Manager, you will be responsible for leading the development and implementation of programs that enhance the employee parking experience.About This RoleThis position will require you to work closely with cross-functional teams to identify...
-
Client Relationship Manager
hace 5 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoClient Relationship ManagerWe are seeking an experienced Client Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional support and guidance to ensure their success.Responsibilities:Build and maintain strong relationships with clients.Provide...
-
Invoice Resolution Manager
hace 4 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleThis role requires a Master's degree in accounting, information systems, finance, or equivalent, and a proven track record of success in Accounts Payable leadership.The successful candidate will be based in Costa Rica and will work closely with the Corporate Accounts Payable team to drive process improvements and deliver exceptional results.