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Financial Resolution Expert
hace 1 semana
Role Description
The Collections Junior Analyst plays a vital role in analyzing delinquent customer issues, developing solutions, and implementing action plans to resolve delinquencies in an effective manner. This position requires strong analytical and problem-solving skills, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
- Analyze and resolve delinquent customer issues.
- Develop and implement action plans to reduce delinquency.
- Provide exceptional customer service.
- Prepare accurate and timely reports, process refunds, review account adjustments, and resolve client discrepancies and short payments.
Requirements
- English language proficiency (B2/C1 level).
- Minimum 1 year of experience with Excel.
- At least 1 year of experience in the accounting department.
- Strong customer service skills.
Preferred Qualifications
- Oracle and Salesforce experience.
- University student in Accounting, Business Administration, Finances, or a related career.
- Accuracy and analytical skills.
- Sense of accountability/responsibility.
- Detail-oriented and problem-solving skills.
Our Company Culture
We value teamwork, innovation, and employee growth and development. Our employees enjoy a dynamic work environment, comprehensive benefits package, and opportunities for professional advancement.
EEO Statement
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
