Senior Delinquency Resolution Specialist
hace 12 horas
In this Senior Delinquency Resolution Specialist position, you will play a critical role in resolving complex delinquent account issues. Your ability to analyze data, develop effective solutions, and implement action plans will drive timely resolution of delinquencies.
Your responsibilities will include negotiating with customers, advising on overdue bill collections, and taking necessary steps to recover payments. You will also identify and solve complex problems with little or no precedent, making decisions based on your experience and insights.
You will be involved in various aspects of collections management, including month-end closing activities, updating SOP collections, coordinating billing disputes resolutions, and driving collection calls with sales leaders. Your success will contribute to our team's performance and overall efficiency.
To succeed in this role, you will need 5 years of experience in collections as a senior or team lead, vocational training, internships, or equivalent experience in F&A areas. Proficiency in Excel (90%) and fluency in English and Spanish are also essential.
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Delinquency Resolution Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completo**Unlock new opportunities with our senior collections team.**As a Delinquency Resolution Specialist at Equifax, you will play a critical role in managing collection efforts for assigned portfolios of accounts, driving timely and effective resolution of outstanding balances.Your key responsibilities will include:Managing collection efforts for assigned...
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Delinquency Resolution Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is seeking a Delinquency Resolution Specialist to join our team. As a key member of our collections team, you will be responsible for managing collection efforts for assigned portfolios of accounts.Responsibilities:Manage delinquent accounts and reduce portfolio riskConduct detailed research and analysis to resolve customer disputesPrepare and...
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Credit Risk Resolution Specialist
hace 12 horas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe are seeking a highly skilled Credit Risk Resolution Specialist to join our team at Equifax. As a key member of our collection team, you will be responsible for resolving delinquent customer issues, developing solutions, and implementing action plans to resolve delinquencies in a timely and effective manner.Key ResponsibilitiesResponsible for analyzing...
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Account Resolution Specialist
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San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoWe're looking for an Account Resolution Specialist to join our team at Bill Gosling Outsourcing. In this role, you'll:ResponsibilitiesAnalyze customer inquiries and respond accordingly.Provide solutions to customer needs through negotiation and problem-solving.Communicate effectively with customers to resolve issues.Skills and QualificationsPrevious...
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Dispute Resolution Specialist
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San Francisco, Heredia, Costa Rica Stryker A tiempo completoAbout the RoleThe Dispute Resolution Analyst plays a crucial role in ensuring timely and efficient resolution of internal and external disputes. This includes resolving price and quantity discrepancies, incorrect accounts billed, duplicate charges, tax charged in error, and any other reason for which a customer may request a Partial or full Credit for an...
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Senior Operations Specialist
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San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completoAbout the RoleWe are looking for a seasoned Senior Operations Specialist to join our Global Business Services team. In this role, you will be responsible for supporting process design and documentation within our Order To Cash (OTC) functional areas.As a Senior Operations Specialist, you will work closely with various business partners to ensure effective...
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AP Specialist with KPI-Driven Case Resolution
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San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoWe are seeking a highly skilled AP Specialist to join our team at Amazon Support Services Costa Rica Srl. In this role, you will be responsible for managing the accounts payable process from start to finish, ensuring timely and accurate payment to our vendors.Your key responsibilities will include:Invoice validation and verificationDispute resolution of...
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Senior Credit Resolution Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAbout UsAt Equifax, we're dedicated to empowering individuals and businesses to achieve their full potential. As a leading provider of data, analytics, and technology solutions, we offer a collaborative work environment, comprehensive training programs, and opportunities for growth and development.As a Senior Collections Analyst, you will be responsible for...
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Account Resolution Specialist
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Incident Resolution Professional
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San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Responsibilities:Our Technical Support Specialists are responsible for the following key responsibilities:Providing exceptional customer service and resolving technical issues promptly.Managing and prioritizing multiple incidents, requests, problems, and knowledge base articles efficiently.Elevating unresolved queries to the next level of support,...
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Project Coordinator Specialist
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Service Management Senior Specialist
hace 21 horas
San Francisco, Heredia, Costa Rica Brenntag A tiempo completo**SERVICE MANAGEMENT SENIOR SPECIALIST**:Our team in **Heredia** currently has an opening for a **Service Management Senior Specialist**Brenntag Business Services is looking for an experienced Service Delivery Senior Specialist to be part of the Americas Team.**YOUR ROLE & RESPONSIBILITIES**:- Collaborate with Service Manager and other team leaders to...
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Software Development Senior Specialist
hace 2 semanas
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Collections Business Analyst
hace 16 horas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAt Equifax, we are seeking a skilled Collections Junior Analyst to join our team. As a key member of our collection team, you will be responsible for resolving delinquent customer issues, developing solutions, and implementing action plans to resolve delinquencies in a timely and effective manner.Key ResponsibilitiesResponsible for analyzing delinquent...
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San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role:Amazon Support Services Costa Rica Srl seeks a highly skilled Senior Accounts Payable Specialist to join our team. As an Accounts Payable Analyst, you will play a key role in ensuring timely and accurate payment processing for vendors.We are looking for someone with 2+ years of experience in finance operations, accounts payable, account...
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Senior Financial Reporting Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the OpportunityWe are looking for a Senior Financial Reporting Specialist to join our team and contribute to the development of financial reports and analyses that inform business decisions.In this role, you will be responsible for:Designing and implementing financial reporting processes to ensure accurate and timely informationDeveloping and...
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Enterprise Software Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the JobWe are looking for a talented Enterprise Software Specialist to join our team. As an Enterprise Software Specialist, you will be responsible for providing expert technical support assistance to our clients using Problem Determination (PD) and Problem Source Identification (PSI) skills. You will work closely with our engineering team to determine...
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Global Client Resolution Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoOverviewAs a Duty Manager at IBM, you will play a crucial role in ensuring the success of our clients by resolving complex technical and non-technical issues. This position requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.ResponsibilitiesManage escalations and ensure timely...
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Data Discrepancy Resolution Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Grupo Stt A tiempo completoResponsibilitiesOur ideal candidate will perform and validate discrepancy reason coding of underpayment inventory. They will pursue additional payment from payers on underpayment discrepancies through various means of communication, such as telephonically, online or via payment package processes.To succeed in this role, you must be able to overcome...
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Inventory Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoJob OverviewThe Amazon Books Operations Team is seeking a skilled professional to support the strategic vendors partnership and drive issue resolution in a timely manner. The Inventory Specialist will be responsible for identifying improvements in our vendors' supply chains, creating engaging experiences for vendor partners, and developing reporting focused...