Incident Resolution Professional

**The Elevator Pitch: Why will you enjoy this new opportunity?**Are you passionate about learning innovative technology and solving complex problems for VMware's Top 100 Global Customers?Are you comfortable stepping into difficult and complex situations involving multiple key stakeholders and setting the path to resolution?If so, VMware has an Incident...

**Job Description:**We're seeking an Incident Response Director to lead our cross-functional teams in resolving complex, high-priority incidents.Your Key Responsibilities Will Include:Leading incident response teams to drive customer satisfaction and loyalty.Assessing and responding to complex incidents, executing the incident response process...

About UsKyndryl is a leading technology company dedicated to delivering mission-critical services and solutions. Our team of experts designs, builds, manages, and modernizes the systems that power our daily lives.Job DescriptionWe are seeking an experienced Sr. IT Incident Manager to join our team in Costa Rica. As a key member of our technical support...

Delivering Results and Driving InnovationKyndryl is a pioneering company at the forefront of technological advancements. Our team excels through teamwork, innovation, and dedication.Your Main ResponsibilitiesThe Incident Response Coordinator will be responsible for:Managing Incident Responses and ensuring prompt resolution.Serving as a central point of...

The Genesis SPIRT Incident Management Analyst is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Interprets data and makes recommendations.Researches and interprets factual information.Identifies inconsistencies in data or results, defines business issues and formulates...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...

Key ResponsibilitiesIncident Management- Lead cross-functional response to high priority, high visibility, complex critical incidents.- Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty- Ensure the flow of information by pulling in appropriate resources...

**We'd love to hear from people with**Ability to work in a dynamic, on call environment.Advanced English Level.5+ years of professional experience in cybersecurity and/or information security or demonstrated equivalent capability.Hands-on experience working in cyber incident analysis and/or response in medium to large organizations with cloud and forensics...

About the JobAuxis is seeking an experienced Technical Support Specialist to manage incident and request queues for our clients. As a key member of our team, you will be responsible for providing exceptional customer service, escalating unresolved queries, and maintaining knowledge of relevant product offerings and support policies.Key ResponsibilitiesManage...

The Genesis SPIRT Incident Management Analyst is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Identifies policy gaps and formulates policies.Interprets data and makes recommendations.Researches and interprets factual information.Identifies inconsistencies in data or...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

**Introduction****Your Role and Responsibilities**- Act as a delegate to the IBM Cloud CISO by overseeing cyber incidents in collaboration with IBM CSIRT, Legal, and other various security teams within IBM.- Provide final approvals for the Root Cause Analysis performed post-incident and ensure preventative actions are in place with the responsible parties.-...

**Introduction**As an IBM Cloud Senior Cyber Incident Response Coordinator, you will coordinate with IBM CSIRT, the Security Operations Center (SOC), and other security teams to investigate and recover from cyber related threats / incidents.You will oversee the Root Cause Analysis process and ensure preventative actions are in place with the responsible...

Job OverviewThe Communication Manager plays a critical role in the Global Operations Center, responsible for providing 24x7x365 global monitoring and support of Experian's technology platforms, products, and services. In this role, you will utilize multiple monitoring tools to ensure the highest level of availability for Experian infrastructure, products,...

We are looking for an experienced Accounts Payable Professional to join our team at Amazon Support Services Costa Rica Srl. This role requires a strong background in accounts payable and payments processing, as well as expertise in dispute resolution.The primary responsibilities of this position include:Partnering with vendors to resolve...

**Unlock new opportunities with our senior collections team.**As a Delinquency Resolution Specialist at Equifax, you will play a critical role in managing collection efforts for assigned portfolios of accounts, driving timely and effective resolution of outstanding balances.Your key responsibilities will include:Managing collection efforts for assigned...

Job OverviewWe are currently recruiting for a Problem Management Analyst in the Service Management team at Experian. The role is responsible for identifying and understanding the underlying causes of an incident, as well as identifying the best method to eliminate that root cause.The ideal candidate will have experience in ITIL 'Best Practice' or Service...

Bachelor's Degree- 5+ years' program management, risk management, or legal experience- Experience using oral and written communication to propose complex solutions and explanations- Experience defining and delivering business requirements- Experience managing multiple projects and work streams- Experience working with and presenting to business leadership-...

About the RoleWe are looking for a talented Client Resolution Expert to join our team at Sgf Global. This individual will be responsible for resolving complex customer issues, analyzing data, and contributing to our knowledge management system.Main Responsibilities:Analyze customer complaints and develop effective solutions.Collaborate with internal teams to...

Equifax is seeking a Delinquency Resolution Specialist to join our team. As a key member of our collections team, you will be responsible for managing collection efforts for assigned portfolios of accounts.Responsibilities:Manage delinquent accounts and reduce portfolio riskConduct detailed research and analysis to resolve customer disputesPrepare and...