IT Problem Resolution Specialist

The role involves extensive interaction, collaboration and facilitation with internal infrastructure teams for causal code solutions as well as client production support teams to assess actual impact.Developed communication and diplomacy skills are required in order to guide, influence and properly inform others, which includes members from other teams and...

At Amzn Support Srvcs Costa Rica, we are seeking a highly analytical and detail-oriented Chargeback Resolution Specialist to join our team. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.Company OverviewWe are a technology company that values innovation and customer satisfaction. Our mission...

We're looking for an Account Resolution Specialist to join our team at Bill Gosling Outsourcing. In this role, you'll:ResponsibilitiesAnalyze customer inquiries and respond accordingly.Provide solutions to customer needs through negotiation and problem-solving.Communicate effectively with customers to resolve issues.Skills and QualificationsPrevious...

Citi is the world leader in the financial services sector with 250,000 employees, handling over 200+ million customer accounts while operating in over 190 countries with 16,000+ offices worldwide.Are you someone who strives to get to the bottom of any situation?Are you someone who is not comfortable with unknowns?Do you have an innately investigative and...

About the RoleWe are seeking a skilled Technical Problem Resolution Lead to join our Service Management team. The successful candidate will be responsible for identifying and understanding the underlying causes of incidents, as well as implementing effective solutions to eliminate these root causes.This role involves coordinating Incident review meetings...

Job DescriptionThe Technical Escalation Manager (TEM) plays a vital role in leading critical situation resolution teams, consisting of IBM, subcontractor/vendor, and client resources. This key position is responsible for the timely resolution of assigned customer satisfaction issues with products/services/offerings. The TEM employs specific processes and...

Equifax is seeking a Delinquency Resolution Specialist to join our team. As a key member of our collections team, you will be responsible for managing collection efforts for assigned portfolios of accounts.Responsibilities:Manage delinquent accounts and reduce portfolio riskConduct detailed research and analysis to resolve customer disputesPrepare and...

At Experian, we're driven by a passion to help people manage their data with confidence.We empower consumers and our clients to make informed decisions, whether it's buying a home, sending a child to college, or growing a business.Our Service Management team plays a critical role in ensuring the smooth operation of our services. As a Problem Management...

**Unlock new opportunities with our senior collections team.**As a Delinquency Resolution Specialist at Equifax, you will play a critical role in managing collection efforts for assigned portfolios of accounts, driving timely and effective resolution of outstanding balances.Your key responsibilities will include:Managing collection efforts for assigned...

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.The overall objective is to use infrastructure technology knowledge and identified...

We are seeking an experienced Senior IT Support Specialist to join our team in Costa Rica.**Job Summary:**This role involves providing technical support to end-users, troubleshooting and resolving hardware and software issues. The ideal candidate will have a strong background in IT troubleshooting and problem-solving skills, as well as experience with...

IT Project Specialist Job Description: Sgf Global in Heredia, Costa Rica, is seeking a highly skilled IT Project Specialist to join our team. The successful candidate will be responsible for designing, implementing, and maintaining various IT projects and systems.Responsibilities:Design and implement IT solutionsMaintain existing IT systems and...

First Factory is looking for a highly capable IT Support Specialist to provide technical assistance to our staff and assist the company in maturing our security protocols.To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.As First Factory's IT Support...

**Job Overview**We are seeking a skilled IT Support Specialist to join our team at Marriott Worldwide. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our staff.Key Responsibilities:Providing technical assistance and support to staffResolving technical issues and problemsMaintaining computer networks and...

Job Responsibilities:Our Technical Support Specialists are responsible for the following key responsibilities:Providing exceptional customer service and resolving technical issues promptly.Managing and prioritizing multiple incidents, requests, problems, and knowledge base articles efficiently.Elevating unresolved queries to the next level of support,...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

**Company Overview**First Factory is a leading organization dedicated to delivering exceptional products and services. Our team is passionate about innovation and excellence, and we are seeking a highly skilled IT Support Specialist to join our ranks.

About the RoleThe Dispute Resolution Analyst plays a crucial role in ensuring timely and efficient resolution of internal and external disputes. This includes resolving price and quantity discrepancies, incorrect accounts billed, duplicate charges, tax charged in error, and any other reason for which a customer may request a Partial or full Credit for an...

About the JobWe are looking for a talented Enterprise Software Specialist to join our team. As an Enterprise Software Specialist, you will be responsible for providing expert technical support assistance to our clients using Problem Determination (PD) and Problem Source Identification (PSI) skills. You will work closely with our engineering team to determine...