IT Problem Management Specialist

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

Job OverviewWe are currently recruiting for a Problem Management Analyst in the Service Management team at Experian. The role is responsible for identifying and understanding the underlying causes of an incident, as well as identifying the best method to eliminate that root cause.The ideal candidate will have experience in ITIL 'Best Practice' or Service...

The role involves extensive interaction, collaboration and facilitation with internal infrastructure teams for causal code solutions as well as client production support teams to assess actual impact.Developed communication and diplomacy skills are required in order to guide, influence and properly inform others, which includes members from other teams and...

Citi is the world leader in the financial services sector with 250,000 employees, handling over 200+ million customer accounts while operating in over 190 countries with 16,000+ offices worldwide.Are you someone who strives to get to the bottom of any situation?Are you someone who is not comfortable with unknowns?Do you have an innately investigative and...

About the PositionWe are seeking a skilled IT Service Improvement Specialist to join our Service Management team. The successful candidate will be responsible for improving the efficiency and effectiveness of our incident problem management lifecycle.This role involves analyzing incident data, identifying trends, and developing recommendations to improve our...

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.The overall objective is to use infrastructure technology knowledge and identified...

We are seeking an experienced Senior IT Support Specialist to join our team in Costa Rica.**Job Summary:**This role involves providing technical support to end-users, troubleshooting and resolving hardware and software issues. The ideal candidate will have a strong background in IT troubleshooting and problem-solving skills, as well as experience with...

At NTT Data, we are seeking a highly skilled IT Support Specialist to join our team in Heredia, Costa Rica. As an IT Support Specialist, you will be responsible for providing on-site technical support to our customers, troubleshooting and resolving hardware and software issues.This role requires strong analytical and problem-solving skills, as well as the...

We are looking for a highly skilled Risk Management Specialist to join our team at Citi. As a Risk Management Specialist, you will be responsible for identifying and mitigating risks associated with our operations.Key ResponsibilitiesContribute to risk assessments and develop strategies to mitigate identified risks.Collaborate with cross-functional teams to...

IT Project Specialist Job Description: Sgf Global in Heredia, Costa Rica, is seeking a highly skilled IT Project Specialist to join our team. The successful candidate will be responsible for designing, implementing, and maintaining various IT projects and systems.Responsibilities:Design and implement IT solutionsMaintain existing IT systems and...

Unlock the Power of DataWe're seeking a highly skilled IT Support Specialist to join our Experian Data Quality team. As a key member of our team, you'll be responsible for providing exceptional support to our clients, ensuring they achieve successful outcomes through our data quality management tools and services.Leverage our extensive documentation to...

**About Us**Experian is a leading global information services company that empowers individuals and organizations to make informed decisions.We help consumers manage their data with confidence, providing access to financial services, businesses to make smarter decisions, lenders to lend more responsibly, and organizations to prevent identity fraud and...

Job Description We are currently recruiting for a Problem Manager in the Service Management team.The Problem Manager is responsible for identifying and understanding the underlying causes of an incident as well as identifying the best method to eliminate that root cause.Involves also the oversight and management of service impacting outages for NA Problem...

**Job Description:**Hewlett Packard is looking for a highly skilled Operations Management Specialist to join our team. As an Operations Management Specialist, you will be responsible for managing the operational business relationship of mid-size to large domestic accounts.**Key Responsibilities:**Manage the operational business relationship of mid-size to...

First Factory is looking for a highly capable IT Support Specialist to provide technical assistance to our staff and assist the company in maturing our security protocols.To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.As First Factory's IT Support...

**Job Overview**We are seeking a skilled IT Support Specialist to join our team at Marriott Worldwide. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our staff.Key Responsibilities:Providing technical assistance and support to staffResolving technical issues and problemsMaintaining computer networks and...

Auxis is looking for a highly motivated Senior IT Service Desk Specialist to join our team.Job Summary:The successful candidate will be responsible for handling team questions, providing second-level support to peers, and working closely with the Team Lead to address escalations.Key Responsibilities:Incident Management:Manage incident queues for Auxis...

**Company Overview**First Factory is a leading organization dedicated to delivering exceptional products and services. Our team is passionate about innovation and excellence, and we are seeking a highly skilled IT Support Specialist to join our ranks.

Key ResponsibilitiesAs an IT Enterprise Specialist, you will be responsible for designing and implementing technical solutions that meet the business needs of our organization.You will work closely with cross-functional teams to understand requirements, identify opportunities for improvement, and develop innovative solutions.