Support Incident Manager

**The Elevator Pitch: Why will you enjoy this new opportunity?**Are you passionate about learning innovative technology and solving complex problems for VMware's Top 100 Global Customers?Are you comfortable stepping into difficult and complex situations involving multiple key stakeholders and setting the path to resolution?If so, VMware has an Incident...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

Bachelor's Degree- 5+ years' program management, risk management, or legal experience- Experience using oral and written communication to propose complex solutions and explanations- Experience defining and delivering business requirements- Experience managing multiple projects and work streams- Experience working with and presenting to business leadership-...

About the RoleThis position reports to the GSOC Sr. Manager Cyber Incident Response and involves working closely with end-users, stakeholders, technical support teams, and management to ensure proper remediation and recovery from security threats.The ideal candidate will have strong analytical skills, experience with security technologies, and excellent...

**About Experian**We are the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We prioritize our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.The Incident...

About the JobAuxis is seeking an experienced Technical Support Specialist to manage incident and request queues for our clients. As a key member of our team, you will be responsible for providing exceptional customer service, escalating unresolved queries, and maintaining knowledge of relevant product offerings and support policies.Key ResponsibilitiesManage...

**Job Overview:**We are seeking a highly skilled Technical Support Operations Manager to join our team at Cloud Software Group. This role is responsible for leading cross-functional responses to high-priority, high-visibility complex incidents.Main Responsibilities:Lead cross-functional incident response teams to resolve complex critical incidents.Calmly...

We are seeking a seasoned Security Incident Response Manager to join our team at Sysco Costa Rica. As a member of our Information Security team, you will be responsible for leading the response to potential security incidents.Your primary responsibility will be to configure and maintain monitoring solutions to identify relevant security-related issues. You...

**Job Description:**We're seeking an Incident Response Director to lead our cross-functional teams in resolving complex, high-priority incidents.Your Key Responsibilities Will Include:Leading incident response teams to drive customer satisfaction and loyalty.Assessing and responding to complex incidents, executing the incident response process...

Auxis seeks an experienced Senior Member of the Team to provide second-level support to peers and handle team questions.Key Responsibilities:Incident Management:Manage incident queues for Auxis clients, assign tickets as necessary, and escalate tickets with proper priority.Identify recurring incidents and create problems per ITIL...

**Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...

Company Description**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've...

Job DescriptionWe are seeking a skilled Problem Management Analyst to join our Service Management team at Experian. In this role, you will be responsible for managing the incident problem management lifecycle, coordinating Incident review meetings with key technical partners and stakeholders, and identifying the incident root cause.Key...

Incident Resolution ExpertThe Incident Resolution Expert at Auxis is responsible for ensuring seamless incident management and resolution. Key responsibilities include identifying recurring incidents, tracking system issues, and providing expert solutions to users.Key Deliverables:To deliver expert and creative solutions to user problems, prioritizing user...

We are seeking a highly skilled Enterprise Process Support Specialist to join our team in Costa Rica. The successful candidate will be responsible for ensuring the smooth operation of our business processes, including incident management and process escalation.Key Responsibilities:Liaise with cross-functional teams to resolve process-related issuesFollow up...

Job Description We are currently recruiting for a Problem Manager in the Service Management team.The Problem Manager is responsible for identifying and understanding the underlying causes of an incident as well as identifying the best method to eliminate that root cause.Involves also the oversight and management of service impacting outages for NA Problem...

Job Responsibilities:Our Technical Support Specialists are responsible for the following key responsibilities:Providing exceptional customer service and resolving technical issues promptly.Managing and prioritizing multiple incidents, requests, problems, and knowledge base articles efficiently.Elevating unresolved queries to the next level of support,...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

**Job Description at Experian**Experian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial...