Incident Resolution Expert

Job OverviewThis Vulnerability Incident Resolution Manager position plays a vital role in ensuring the security and integrity of IBM Cloud. The ideal candidate will have excellent problem-solving skills, strong analytical abilities, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Identify, assess, and resolve critical and...

Job Responsibilities:Our Technical Support Specialists are responsible for the following key responsibilities:Providing exceptional customer service and resolving technical issues promptly.Managing and prioritizing multiple incidents, requests, problems, and knowledge base articles efficiently.Elevating unresolved queries to the next level of support,...

**The Elevator Pitch: Why will you enjoy this new opportunity?**Are you passionate about learning innovative technology and solving complex problems for VMware's Top 100 Global Customers?Are you comfortable stepping into difficult and complex situations involving multiple key stakeholders and setting the path to resolution?If so, VMware has an Incident...

Our company, Hewlett Packard Enterprise, is dedicated to delivering exceptional IT services to our customers.This role is part of our innovative IT services organization, HPE Pointnext, which provides expertise to advise, integrate, and accelerate customer outcomes from their digital transformation.As an Event Management Engineer, you will provide proactive...

Job DescriptionWe are seeking a skilled Problem Management Analyst to join our Service Management team at Experian. In this role, you will be responsible for managing the incident problem management lifecycle, coordinating Incident review meetings with key technical partners and stakeholders, and identifying the incident root cause.Key...

Key ResponsibilitiesThe Incident Resolution Expert at Auxis plays a critical role in ensuring seamless incident management and resolution. Key responsibilities include identifying recurring incidents, tracking system issues, and providing expert solutions to users.Main Accountabilities:To identify and analyze recurring incidents or situations affecting...

We are seeking an experienced Customer Service Resolution Expert to join our team at Experian. In this role, you will be responsible for providing exceptional customer service and technical support to our employees. You will troubleshoot, resolve, and document complex technical issues related to hardware, software, and networks.About the JobAs a Customer...

Delivering Results and Driving InnovationKyndryl is a pioneering company at the forefront of technological advancements. Our team excels through teamwork, innovation, and dedication.Your Main ResponsibilitiesThe Incident Response Coordinator will be responsible for:Managing Incident Responses and ensuring prompt resolution.Serving as a central point of...

As a Data Resolution Expert at Experian, you will play a critical role in resolving complex customer issues, ensuring timely and accurate resolutions. You will work closely with internal stakeholders to identify and resolve customer concerns, leveraging your analytical and problem-solving skills to deliver exceptional results.We are seeking a highly...

About the RoleWe are seeking a skilled Technical Problem Resolution Lead to join our Service Management team. The successful candidate will be responsible for identifying and understanding the underlying causes of incidents, as well as implementing effective solutions to eliminate these root causes.This role involves coordinating Incident review meetings...

Our Mission:Stryker's mission is to drive healthcare improvement through innovative medical technologies and exceptional customer service.Job Overview:The Billing Resolution Expert supports the team in resolving disputes and analyzing complex cases. Key responsibilities include processing and approving customer credit/debit notes, exchange orders, revenue...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...

About the Role:The Collections Expert Lead will be responsible for resolving complex customer delinquencies, developing effective solutions, and implementing action plans to ensure timely resolution.

Job OverviewAuxis is committed to empowering employees to excel in their roles. As an Appeals Resolution Expert, you will be responsible for delivering end-to-end solutions for technical appeals.Key ResponsibilitiesTriage incoming inventory for the Appeals team, validating appeal criteria is met.Compose technical denial arguments for reconsideration,...

About the JobAuxis is seeking an experienced Technical Support Specialist to manage incident and request queues for our clients. As a key member of our team, you will be responsible for providing exceptional customer service, escalating unresolved queries, and maintaining knowledge of relevant product offerings and support policies.Key ResponsibilitiesManage...

About the RoleThis position reports to the GSOC Sr. Manager Cyber Incident Response and involves working closely with end-users, stakeholders, technical support teams, and management to ensure proper remediation and recovery from security threats.The ideal candidate will have strong analytical skills, experience with security technologies, and excellent...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

Job OverviewWe are currently recruiting for a Problem Management Analyst in the Service Management team at Experian. The role is responsible for identifying and understanding the underlying causes of an incident, as well as identifying the best method to eliminate that root cause.The ideal candidate will have experience in ITIL 'Best Practice' or Service...

About the RoleWe are seeking a highly skilled Appeals Resolution Expert to join our team at Auxis. As an Appeals Resolution Expert, you will play a critical role in delivering end-to-end solutions for technical appeals.Key Responsibilities and DeliverablesTriage incoming inventory for the Appeals team, validating appeal criteria is met.Compose technical...

**Job Summary**We are seeking a Global Risk Management Expert to join our team at Grupo Preselección. As a key member of our cybersecurity team, you will be responsible for ensuring the security and integrity of our systems and data.**Key Responsibilities**:Advanced English Level.5+ years of professional experience in cybersecurity and/or information...