Duty Manager
hace 3 días
Duty Manager Job Description
The Duty Manager is responsible for managing escalations and ensuring timely resolution of client issues. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Manage escalations and ensure timely resolution of client issues.
- Communicate effectively with technical specialists, service delivery managers, and executives to drive exceptional outcomes for clients.
- Participate in special projects as needed to support business objectives.
Requirements
- At least 2 years' experience in problem management, technical support, or escalations.
- Excellent communication and organizational skills.
- Ability to work flexible hours, including weekends.
About Our Business Unit
IBM Systems empowers our clients to innovate while avoiding IT issues through our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
-
Technical Support Duty Manager
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Technical Support Service Manager
hace 4 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the RoleThe IBM Duty Manager is a key position within our organization, responsible for managing escalations and ensuring timely resolution of client issues. As a Duty Manager, you will serve as the primary point of contact for internal and external clients, providing exceptional communication and problem-solving skills to resolve complex technical and...
-
Travel Procurement Manager
hace 10 horas
San Francisco, Heredia, Costa Rica Databricks A tiempo completoAbout the RoleWe are seeking an experienced travel procurement manager to join our team.This role requires a strong analytical mindset, excellent communication skills, and the ability to work collaboratively with cross-functional teams.Key responsibilities include managing travel budgets, negotiating contracts with suppliers, and developing and maintaining...
-
Global Client Resolution Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoOverviewAs a Duty Manager at IBM, you will play a crucial role in ensuring the success of our clients by resolving complex technical and non-technical issues. This position requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.ResponsibilitiesManage escalations and ensure timely...
-
Manager - Sourcing
hace 1 semana
San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completoImagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.-- Moody's Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that...
-
Manager - Sourcing (Travel) - Procurement
hace 2 semanas
San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completoImagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.DepartmentMoody's CorporationMoody's Shared ServicesFinance/ProcurementThe Procurement & Sourcing Group's (PSG) mission is to serve, support,...
-
Manager - Sourcing (Travel) - Procurement
hace 1 semana
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoThe Manager - Sourcing supports the overall goals of the Procurement & Sourcing Group (PSG) with a specific focus on travel category management, sourcing and operational excellence.The role assumes global category lead responsibilities for select travel sub-categories which could include any combination of the following: Chauffeured Car Service,...
-
Sr Operations Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo**#ChangeMakers****Ready to make an impact?**We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.We empower our employees to perform and make an impact, to question the status quo, to drive...
-
Avp, Salesforce Software Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoProvide a superior customer experience in all interactions with stakeholders.- Manage ticket inflow and work assignments for the team, providing daily reporting around the same.- Coordinate with L1 business lead for prioritization of tasks.- Lead the team in performing analysis in the identification and resolution of integrated data.- Lead the service...
-
Import Coordinator
hace 3 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Import CoordinatorHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer...
-
Export Coordinator
hace 3 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Export CoordinatorHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer...
-
Campaign Manager
hace 7 días
San José, Costa Rica Now Digital Talent A tiempo completoA leading iGaming Digital Marketing Agency is looking for a Campaign Manager, responsible for planning and coordinating events to promote a particular project, including advertising initiatives and campaigns. Their duties include coordinating the efforts of various agencies and/or marketing roles and developing strategic plans for communicating the brand...
-
Campaign Manager
hace 4 semanas
San José, Costa Rica Now Digital Talent A tiempo completoA leading iGaming Digital Marketing Agency is looking for a Campaign Manager, responsible for planning and coordinating events to promote a particular project, including advertising initiatives and campaigns.Their duties include coordinating the efforts of various agencies and/or marketing roles and developing strategic plans for communicating the brand...
-
Operations Manager
hace 5 días
San José, San José, Costa Rica Global Mines & Minerls Fze A tiempo completo**Company Overview:**We are a leading company in the mining industry, looking for a highly skilled professional to represent our interests in their country.Our ideal candidate should have excellent communication skills, be able to work independently, and have a strong understanding of the local market.**Job Summary:**We are seeking an Office Manager to join...
-
Customer Operations Manager
hace 3 semanas
San José, Costa Rica Cloudera A tiempo completoJob Description:Cloudera delivers a hybrid data cloud for any data, anywhere, from the Edge to AI.If you are passionate about creating an environment where our customers and employees are supported to do their best job, we want you on our team!Cloudera is looking for a flexible, customer-oriented, collaborative, and empathetic Technical Support Manager to...
-
Customer Operations Manager
hace 2 semanas
San José, San José, Costa Rica Cloudera A tiempo completoJob Description:Cloudera delivers a hybrid data cloud for any data, anywhere, from the Edge to AI.If you are passionate about creating an environment where our customers and employees are supported to do their best job, we want you on our teamCloudera is looking for a flexible, customer-oriented, collaborative, and empathetic Technical Support Manager to...
-
Customer Operations Manager
hace 2 días
San José, Costa Rica Cloudera A tiempo completoJob Description: Cloudera delivers a hybrid data cloud for any data, anywhere, from the Edge to AI. If you are passionate about creating an environment where our customers and employees are supported to do their best job, we want you on our team! Cloudera is looking for a flexible, customer-oriented, collaborative, and empathetic Technical Support Manager to...
-
Office Manager
hace 3 semanas
San José, San José, Costa Rica Global Mines & Minerls Fze A tiempo completo**Responsibilities:- **- Represent GLOBAL MINES & MINERALS FZE in their country- Keep in touch with Company's customers in the area, answer their queries and prepare a list of the same and send to HO.- Pay a visit to customers in person wherever required- Enter day to day information / form filling as per information provided by the company in the company's...
-
Director of Wellness
hace 2 semanas
San José, Costa Rica Hacienda AltaGracia A tiempo completoThe Well is your complete ecosystem for wellness. We bring together Western doctors and eastern healers to collborate and create best-in class healing spaces, innovative products and educational programs that empower you to take greater agency for your health. At THE WELL, your health is integrated, proactive and personalized. Brand: THE WELL is pioneering...
-
Director Of Wellness
hace 3 semanas
San José, Costa Rica Hacienda Altagracia A tiempo completoThe Well is your complete ecosystem for wellness.We bring together Western doctors and eastern healers to collborate and create best-in class healing spaces, innovative products and educational programs that empower you to take greater agency for your health.At THE WELL, your health is integrated, proactive and personalized.Brand:THE WELL is pioneering a new...
-
Director Of Wellness
hace 2 semanas
San José, San José, Costa Rica The Well A tiempo completo**Role: Director of Wellness****Location: Perez Zeledon, Costa Rica****Our Story**:THE WELL is your complete ecosystem for wellness.We bring together Western doctors and Eastern healers to collaborate and create best-in-class healing spaces, innovative products and educational programs that empower you to take greater agency for your health.At THE WELL, your...
-
Information Protection Manager
hace 7 horas
San José, San José, Costa Rica Global Services Business A tiempo completoJob DescriptionAbout the PositionAs a senior-level professional, you will be responsible for leading the development and implementation of data loss prevention strategies across the organization. This is a challenging and rewarding role that requires strong leadership skills, technical expertise, and excellent communication abilities.Key...
-
Night Manager
hace 1 semana
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22144669**Job Category** Rooms & Guest Services Operations**Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Serves as the...
-
Night Manager
hace 2 semanas
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22142260**Job Category** Rooms & Guest Services Operations**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Serves as the property Manager on Duty and directs all...
-
Guest Services Manager
hace 2 días
San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22156473 **Job Category** Rooms & Guest Services Operations **Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...
-
Manager, Sales
hace 2 semanas
San José, Costa Rica TD SYNNEX A tiempo completo**Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Job Summary**: The Sales Manager...
-
Automations Manager
hace 2 semanas
San José, Costa Rica Tax Goddess A tiempo completo**ONLY RESUMES IN ENGLISH ARE CONSIDERED****About the company**:Solid, growing, and lively/fun USA CPA firm.We have been in the business for over 19 years, and are ranked Top 1% of Tax Strategists in the USA.We are a progressive, 100% digital CPA Firm, so cloud computing and basic tech skills are required!**About the role**:As an Automation Manager at Tax...
-
Manager, Sales
hace 4 días
San José, Costa Rica TD Synnex A tiempo completo**Job Summary**: The Sales Manager will manage attainment of sales goals by region. Develops long-term sales strategies. Oversees the development of current supervisors and sales representatives. Participates in strategic division initiatives. Ensures consistent employee management practices across the inside sales department. Fosters cross-departmental...
-
Guest Services Manager
hace 3 semanas
San José, Costa Rica Marriott Worldwide A tiempo completo**Job Number** 22156473**Job Category** Rooms & Guest Services Operations**Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Serves as the...
-
Sales Account Manager
hace 2 semanas
San José, Costa Rica CHAT ASSASSINS A tiempo completo**100% Remote - Work from Home Position - Must be located anywhere in Latin America or Brazil.** **Are you a self driven sales manager, hungry for personal and financial growth, looking to expand with a market dominant organization?** Then please continue reading **Chat Assassins** works with premium personal brands. Our solutions consist of building...
-
Manager, Sales
hace 3 semanas
San José, Costa Rica Td Synnex A tiempo completo**Are you ready to make a BIG impact with TD SYNNEX?**In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.**Job Summary**:The Sales Manager will...