Critical Situation Resolution Director

Job DescriptionThe Technical Escalation Manager (TEM) plays a vital role in leading critical situation resolution teams, consisting of IBM, subcontractor/vendor, and client resources. This key position is responsible for the timely resolution of assigned customer satisfaction issues with products/services/offerings. The TEM employs specific processes and...

The Program Director - Issue Resolution role at Hewlett Packard Enterprise involves leading cross-functional teams to resolve complex issues related to product and process excursions. The ideal candidate will have experience in managing large-scale projects and developing strategic solutions.In this role, you will:Leverage your expertise in project...

About the RoleWe are seeking an experienced Technical Escalation Manager to lead our critical situation resolution team. As a TEM, you will be responsible for resolving complex customer satisfaction issues with products/services/offerings. You will work closely with key stakeholders, including IBM, subcontractors/vendors, and clients, to ensure timely...

We are seeking a highly skilled Recruitment and Staffing Director to lead our recruitment efforts at Grupo Preseleccion Ely S.A.About the RoleIn this critical position, you will be responsible for designing and implementing effective recruitment strategies, building strong relationships with internal stakeholders and external recruitment agencies, and...

**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

About the RoleAs a Storage Technical Escalation Manager, you will be responsible for leading critical situation resolution teams and managing client satisfaction issues related to IBM Storage products or associated support.The ideal candidate will have relevant university degree, ideally in Information Technology or Computer Science, and at least 2 years of...

**Unlock new opportunities with our senior collections team.**As a Delinquency Resolution Specialist at Equifax, you will play a critical role in managing collection efforts for assigned portfolios of accounts, driving timely and effective resolution of outstanding balances.Your key responsibilities will include:Managing collection efforts for assigned...

Experian OverviewWe are a global information services company that unlocks the power of data to create more opportunities for consumers, businesses and society.We've been named in the FORTUNE 100 Best Companies to work for and one of the 100 World's Most Innovative Companies by Forbes Magazine.About UsWe're a team that thrives on collaboration, innovation,...

In this Senior Delinquency Resolution Specialist position, you will play a critical role in resolving complex delinquent account issues. Your ability to analyze data, develop effective solutions, and implement action plans will drive timely resolution of delinquencies.Your responsibilities will include negotiating with customers, advising on overdue bill...

About the RoleThe Project Operations Director will play a critical role in ensuring the successful delivery of projects at Cognizant. This individual will be responsible for overseeing project operations, including resource allocation, project planning, and risk management.Key Responsibilities:Oversee project operations, including resource allocation and...

**Why finance at Stryker?**:***:Are you looking for a profitable and growing company with a great culture and reputation?Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by FortuneHere, you will have many opportunities to learn and grow as we offer development opportunities...

**Job Description:**We're seeking an Incident Response Director to lead our cross-functional teams in resolving complex, high-priority incidents.Your Key Responsibilities Will Include:Leading incident response teams to drive customer satisfaction and loyalty.Assessing and responding to complex incidents, executing the incident response process...

Hangar Worldwide - Digital Experience OpportunitiesHangar Worldwide is seeking an exceptional Tech Developer Director to join our team. As a leader in digital experience, we are looking for someone who can drive innovation and excellence in our platform & infrastructure work.You will have the opportunity to work with a talented onsite team and a supplemental...

About the JobAre you ready to lead in this new era of technology and solve some of the world's most challenging problems? As a Storage Technical Escalation Manager, you will have the opportunity to do just that.You will be responsible for taking escalations from clients, IBMs, or business partners and engaging with IBM clients as the owner and leader for the...

As a Data Resolution Expert at Experian, you will play a critical role in resolving complex customer issues, ensuring timely and accurate resolutions. You will work closely with internal stakeholders to identify and resolve customer concerns, leveraging your analytical and problem-solving skills to deliver exceptional results.We are seeking a highly...

**Job Description**We are looking for a Technology Operations Director to join our team at Citi. This individual will be responsible for providing operational oversight of major incident support to ensure proper execution of support processes for Production Operations, CTI, and Citi as a whole.The ideal candidate will have a proven track record of handling...

Are you a motivated and experienced Project Delivery Director looking for a new challenge?About Us:Experian is a world-leading global information services company that unlocks the power of data to create more opportunities for consumers, businesses, and society. We're committed to helping organizations make informed decisions through data-driven insights.The...

**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

Key ResponsibilitiesAs a Senior Manager, Technical Support, you will lead customer escalations or 3rd party support coordination to resolve issues for critical accounts, including incident management as required.Continuously improving service delivery based on customer feedback is essential in this role.You will promote adoption and success of customers and...

About the RoleWe are seeking a highly skilled Appeals Resolution Expert to join our team at Auxis. As an Appeals Resolution Expert, you will play a critical role in delivering end-to-end solutions for technical appeals.Key Responsibilities and DeliverablesTriage incoming inventory for the Appeals team, validating appeal criteria is met.Compose technical...