Technical Escalation Manager Lead

**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

About the TeamWe are a team of professionals who are passionate about delivering exceptional results and building long-lasting relationships with our clients.We believe in empowering our team members to take ownership of their work and make decisions that drive success.We are looking for a talented and motivated individual who shares our values and is...

**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

IntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

Job SummaryAuxis is seeking an experienced Customer Success Manager to provide exceptional support to our customers. As a trusted advisor, you will work closely with our clients to ensure delivery of world-class IT services.Main ResponsibilitiesManage daily service delivery requests to meet or exceed client expectations.Work closely with our Costa Rica...

About the RoleAs a Salesforce Technical Lead, you will be responsible for leading a team of developers and mentors junior developers. You will provide a superior customer experience in all interactions with stakeholders.Daily TasksManage ticket inflow and work assignments for the team, providing daily reporting around the same.Coordinate with L1 business...

About the JobAre you ready to lead in this new era of technology and solve some of the world's most challenging problems? As a Storage Technical Escalation Manager, you will have the opportunity to do just that.You will be responsible for taking escalations from clients, IBMs, or business partners and engaging with IBM clients as the owner and leader for the...

**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

About the RoleThe IBM Duty Manager is a key position within our organization, responsible for managing escalations and ensuring timely resolution of client issues. As a Duty Manager, you will serve as the primary point of contact for internal and external clients, providing exceptional communication and problem-solving skills to resolve complex technical and...

As a Senior Technical Project Manager, you will play a key role in the design, deployment, and delivery of Cisco UCCE Contact Center services and solutions. Your primary responsibility will be to manage the overall delivery relationship with clients, providing technical expertise and project status to senior level managers, directors, and executives.You will...

**Position Summary****Primary Responsibilities**Independently defuses sophisticated customer situations by using appropriate communication planning and follow-through that helps drive confident communication.Independently resolve the most technically complex, critically important or politically hot customer issues.Be an effective technical interface between...

Technical Process Lead Job SummaryWe are seeking an experienced Technical Process Lead to join our team at Qorvo. As a key member of our engineering team, you will be responsible for leading the development, implementation and maintenance of technical processes for microelectronic circuits used in the manufacture of technology components.The successful...

4+ years of building financial and operational reports/data sets that inform business decision-making experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of directly managing and leading a team of 3+ members experience- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA...

**The Elevator Pitch: Why will you enjoy this new opportunity?**Are you passionate about learning innovative technology and solving complex problems for VMware's Top 100 Global Customers?Are you comfortable stepping into difficult and complex situations involving multiple key stakeholders and setting the path to resolution?If so, VMware has an Incident...

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere.By joining our award-winning workplace, you'll be included in the globally diverse, collaborative team that values work-life balance.Come see why Fortune named us one of the 100 Best Companies to Work For.Let's innovate and grow...

SGF Global is a global leader with over 20 years' experience providing recruitment solutions.We're currently looking for Escalation Engineer at Heredia, CR (remote position)Position Summaryisolate, analyze, and provide resolution to customer inquiries.The pace is fast, and thejob is exciting, and the teamwork makes this opportunity one that is very...

About the OpportunityWe are seeking an experienced Lead Pricing Specialist - Supply Chain Manager to join our team at Huntsman Corporation's GBS Site in San Jose, Costa Rica.In this role, you will be responsible for helping maintain customer relationships, serving as the first escalation point for service issues, and running back-office activities.Key...

About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

**Job Description**We are seeking a Technical Escalation Manager to join our team. The successful candidate will have a deep understanding of our support, development, and services from both process and delivery perspectives. They will also have experience in cloud/DevOps engineering and/or Linux administration.**Responsibilities**Manage multiple projects,...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS?At AWS Enterprise Support we're looking for a Technical Account Manager to work with our customers' creative and transformative spirit of innovation across all...