Salesforce Technical Lead

hace 6 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

About the Role

As a Salesforce Technical Lead, you will be responsible for leading a team of developers and mentors junior developers. You will provide a superior customer experience in all interactions with stakeholders.

Daily Tasks

  • Manage ticket inflow and work assignments for the team, providing daily reporting around the same.
  • Coordinate with L1 business lead for prioritization of tasks.
  • Lead the team in performing analysis in the identification and resolution of integrated data.
  • Lead the service delivery of Release Management and Operational Support activities.
  • Act as the first point of escalation and provide up-to-date status to all stakeholders including senior management on incidents and requests across Salesforce Applications.

Requirements

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
  • 10 + years of experience in Software Development, Dev-Ops and support role within the financial sector.
  • 5+ years of experience in Project leadership is desirable.
  • Salesforce Administration, Platform App Builder and Platform Developer 1 Certification.
  • Apttus CPQ and financial force certification preferred.

About Moody's

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.



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