Salesforce CRM System Administrator

hace 2 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**Company Overview**

About Experian: We are the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. Our mission is to help people and economies flourish.

We take pride in our culture, which values diversity, equity, and inclusion. We believe that everyone should bring their whole self to work and thrive in a positive and supportive environment.

In this role, you will serve as the primary system administrator for the Salesforce CRM environment. You will be responsible for developing and implementing enhancements to system workflows and objects, troubleshooting technical issues, and coordinating defect evaluation and resolution.

**Key Responsibilities:**

  • Administer and customize the Salesforce CRM system
  • Develop and implement system enhancements and workflow changes
  • Troubleshoot technical issues and quality assure their resolution
  • Coordinate defect evaluation and resolution
  • Draft and maintain guides for CRM usage and system management

**Required Skills and Qualifications:**

  • Bachelor's degree in a relevant field or equivalent experience
  • Proven experience administering and customizing Salesforce CRM systems (2+ years preferred)
  • Salesforce Administrator Certified
  • Strong understanding of data analysis, reporting, objects, and workflows

**Benefits:**

  • Flexible work arrangements, including remote work options
  • A comprehensive benefits package, including medical, life, and dental insurance
  • A generous education reimbursement program
  • A diverse and inclusive work environment


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