Senior Salesforce Administrator

hace 1 semana

San Francisco, Heredia, Costa Rica Ttec A tiempo completo

Senior Salesforce Administrator - Sales Cloud - Remote

**Position Summary**

Provides services to the TTEC sales, marketing and finance teams through system configuration, system maintenance, data maintenance, report generation and business analysis.
Activities include system setup, report design and development, and user support.
Work is performed primarily within Salesforce.
com (SFDC) Sales Cloud and Microsoft Office.
Data Loader is a key toolset for the role.
**Duties and Responsibilities**
- Define, analyze and interpret business requirements.
- Design, configure and test changes to SFDC.
- Create technical documentation and user documentation.
- Define and maintain appropriate structures for user security and permissions; administer user security assignments.
- Set up new users and support user training.
- Perform and support periodic data and system cleansing exercises.
- Develop reports and dashboards in SFDC.
Prepare scheduled and ad-hoc reports, as needed.
- Support data conversion for system enhancements and integration of acquired companies onto TTEC's SFDC instance.
- Install and configure integration of packaged apps and upgrades; perform troubleshooting
- Other tasks as assigned.
**Qualifications**
- At least 2 years work experience with Excel-based reporting, including Pivot Tables and Charts
- Demonstrated ability to create & modify validation rules, flow and process builder, basic triggers and perform troubleshooting
- Demonstrated ability to gather and document business requirements, solution alternatives and system design
- Detail-oriented; able to spot data anomalies, understand their impact on business process and decisions, and recommend actions to improve data accuracy
- Self-starter; able to manage own workload, meet deadlines and proactively work with stakeholders to adjust priorities when needed
- Able to manage multiple assignments simultaneously, and perform routine scheduled tasks such as standard weekly, monthly and quarterly reports without prompting
- Able to work well with a team or multiple teams, particularly in a remote environment
- Strong English communication skills, both written and verbal
- Able to work US Central or Mountain Time schedule Monday-Friday
- Able to work after hours or weekends for special projects or implementations, as determined and scheduled in advance (typically no more than 2 times per year)

**What You Can Expect**
- Dedication to your career growth and professional development
- Actively diverse and inclusive culture
- Community-minded organization committed to giving back
- Global team of curious lifelong learners guided by our company values
- And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

**Notice to external Recruiters and Recruitment Agencies**: TTEC does not accept unsolicited headhunter and agency resumes.
Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee.
TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
LI-Remote

**Primary Location**: : CR-Costa Rica-Heredia
** Job**: : Information Technology

JSGYM-TE

  • Salesforce Administrator

    hace 3 días

    San Francisco, Heredia, Costa Rica Tech9 A tiempo completo

    About Us: Tech9 is shaking up a 20-year-old industry, and we're not slowing down.Recognized by Inc. 5000 as one of the nation's fastest-growing companies, we are dedicated to building innovative, highly complex web applications.Our team is passionate about delivering quality software that meets the highest standards.We offer a 100% remote working environment...

  • Salesforce CRM System Administrator

    hace 2 días

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Company Overview**About Experian: We are the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. Our mission is to help people and economies flourish.We take pride in our culture, which values diversity, equity, and inclusion. We believe that everyone should...

  • Salesforce Infrastructure Specialist

    hace 3 días

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job DescriptionWe are seeking a skilled Salesforce Specialist to join our team in Costa Rica. As a primary system administrator, you will be responsible for administering and customizing the Salesforce CRM environment, developing enhancements to system workflows and objects, troubleshooting technical issues, and coordinating defect resolution.The ideal...

  • Salesforce Systems Administrator

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**:As a Customer Operations System Administrator, you'll fill a new and exciting role working across the entire customer organizationYou'll be tasked with overseeing and administering various Customer Success technology through feature implementation, continued maintenance, and future advancements.Tebra will look to you to align, drive, and...

  • Salesforce Specialist

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Company Description**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...

  • Salesforce Specialist

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day Shift**Company Description**:Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE...

  • Commercial Data Administrator

    hace 7 días

    San Francisco, Heredia, Costa Rica Procore Technologies A tiempo completo

    **About the Role**We're seeking a detail-oriented professional to join our Sales Team as a Salesforce Data Research Administrator.This role is focused on maintaining the accuracy and integrity of our Salesforce data systems, which includes reviewing and updating existing account information, identifying and adding new contacts, and regularly reviewing data...

  • Senior Salesforce Software Engineer

    hace 6 horas

    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **Overview**Sgf Global is a global leader in providing cutting-edge technology solutions.We are currently seeking an experienced Senior Salesforce Software Engineer to join our team.Job SummaryThe selected candidate will be responsible for designing and implementing complex Salesforce solutions, collaborating with stakeholders to understand business...

  • Cloud-Based Salesforce Technical Lead

    hace 2 días

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Job Summary**We are seeking an experienced Salesforce Technical Lead to join our team. As a key member of our technology team, you will be responsible for leading the development and implementation of cloud-based Salesforce solutions.You will administer and customize the Salesforce CRM system, develop and implement system enhancements, and troubleshoot...

  • Salesforce Cloud Architect

    hace 2 días

    San Francisco, Heredia, Costa Rica Tech9 A tiempo completo

    **Company Overview**Tech9 is a pioneering technology company that has been disrupting a 20-year-old industry with its innovative approach. Recognized by Inc. 5000 as one of the nation's fastest-growing companies, we are committed to building complex web applications that meet the highest standards.We offer a remote working environment with a collaborative...

  • Senior Windows Administrator

    hace 1 día

    San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    **Job Summary**We are looking for a highly experienced Senior Windows Administrator - SCOM Expert to join our team in Costa Rica. As a Senior Windows Administrator, you will be responsible for overseeing the creation, maintenance, and troubleshooting of different components like notifications rules, administrative tasks, and custom management packs on an...

  • Salesforce Automation Expert

    hace 5 días

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Overview**We're Experian, the world's leading global information services company, dedicated to unlocking the power of data to create more opportunities for consumers, businesses, and society. As a key member of our Product Development team, you'll be responsible for designing, developing, and deploying automated solutions using Generative AI, machine...

  • Senior Business Solutions Consultant

    hace 6 días

    San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    **About Us**\Object Technology Solutions, Inc./. has an immediate opening for a Senior Business Solutions Consultant (Salesforce Administrator) who will partner with support teams in business operations, product owners and engineering areas to deliver robust solutions to defects and enhancements in the form of User Stories/Change Requests.The ideal candidate...

  • Senior Linux System Administrator

    hace 7 horas

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    About the RoleWe are seeking a Senior Linux System Administrator to join our team at Auxis. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.The successful candidate will have in-depth knowledge of network protocols and standards, as well as exceptional...

  • Salesforce CRM System Administrator

    hace 1 día

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Experian's Mission:**We are committed to unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.Our employees are the driving force behind our success, and we recognize the importance of attracting and retaining top talent.As a **Crm Specialist**, you will have the opportunity to make a real impact on...

  • Salesforce Technical Lead

    hace 6 días

    San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    About the RoleAs a Salesforce Technical Lead, you will be responsible for leading a team of developers and mentors junior developers. You will provide a superior customer experience in all interactions with stakeholders.Daily TasksManage ticket inflow and work assignments for the team, providing daily reporting around the same.Coordinate with L1 business...

  • Technical Lead Salesforce Marketing Cloud

    hace 6 días

    San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    About the OpportunityThis is an exciting opportunity to join our team as a senior technical architect and contribute to delivering customized solutions for clients. We are looking for someone with expertise in Salesforce Marketing Cloud and experience leading development teams.Key Responsibilities:Define the scope and vision for projects and collaborate with...

  • Systems Administrator

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**:As a Customer Operations System Administrator, you'll fill a new and exciting role working across the entire customer organizationYou'll be tasked with overseeing and administering various Customer Success technology through feature implementation, continued maintenance, and future advancements.Tebra will look to you to align, drive, and...

  • Technical Architect Salesforce Marketing Cloud

    hace 7 días

    San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    IntroductionAs an IBM Application Architect, you directly help clients transform their business and solve complex problems.You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms.You are a technical leader, serving as a liaison among business partners, technical resources, and project...

  • Database Administrator Senior

    hace 11 horas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleThe position has the responsibility for researching, troubleshooting, and supporting multiple clients' applications located in LATAM region who uses a wide brand of technologies and environments.Key Responsibilities:Manage and maintain the organization's application databases, ensuring optimal performance, availability, and security.Collaborate...