Business Development Manager
hace 15 horas
We are seeking a highly skilled Business Development Manager to join our team at Hewlett Packard. As a Business Development Manager, you will be responsible for driving the adoption of HP solutions and managing client relationships.
Key Responsibilities:
- Partner with the Transition Team to drive success through initial onboarding and adoption of HP solutions.
- Perform strategic account planning and identify, forecast, and mitigate risks.
- Understand HP products, their features, functions, and solutions, and how they can be used to solve problems and create solutions for customers.
- P&L Management: Secure revenue and margin as well as contract commitments, identify and nurture expansion opportunities (up-sell and cross-sell), improve tools and processes for faster turn-around.
- Track customer KPIs (SOW, up-sell/cross-sell) and adoption to proactively work with customers on expansion, churn prevention, and renewals.
- Maximize renewal rates by partnering with Pursuit to lead the contract renewal process with a focus on value-based outcomes of HP products and solutions.
- Consult with client stakeholders to understand their business strategies and goals, as well as their objectives, to align with HP solutions and deliver against agreed-upon success criteria.
- Become a trusted advisor to customer stakeholders at C-level.
- Lead regular strategic business reviews to communicate progress against agreed-upon success plans, address and mitigate risks, and present innovation solutions.
Knowledge & Skills:
- Mastery in English and local language as well as other languages as required.
- Identifying and addressing customer business needs and issues in the technology space desired.
- Proactive account management and service delivery desired.
- Experience in account management using consultative selling or issue resolution skills desired.
- Strategic and long-term account planning skills desired.
- Ability to identify and effectively address customer business needs beyond the scope of their specific role.
- Knowledge of MS Dynamics systems, tools, and processes or equivalent.
- Strong MS Excel skills.
Scope and Impact:
- Multiple accounts or very large single accounts - local/global.
- Responsible for supporting pre-sales, drive adoption, increase utilization.
- P&L Management, up-sell and cross-sell PAN HP Offerings, manage customer health, supports renewals.
Complexity:
- Multi-country client management in the same region, medium complexity of customer portfolio in the industry. (Customers are typically multi-million dollar companies).
- Mid to high complex portfolio of solutions.
Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.
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