Sales Operations Lead for WW SEA Efficiency

hace 10 horas


San José, San José, Costa Rica Hashicorp A tiempo completo

About HashiCorp

We are seeking a highly motivated and detail-oriented sales operations manager to join our WW Solutions Engineering & Architecture Operations (WW SEA Ops) team within HashiCorp. Our WW SEA Ops function is a small, agile team focused on high-priority strategic projects/programs that impact the global SEA organization and the broader company as a whole.

This team will play a significant role in enhancing the overall efficiency and productivity of the HashiCorp technical sales force, ultimately contributing to top-line revenue growth and cost/risk reduction across the org. We seek to bring diverse sets of individuals and teams together by unifying best practices and driving strategic initiatives across the SEA organization.

Key Responsibilities:

* Deep dive regularly into metrics to identify root cause issues/opportunities
* Drive and maintain core programs designed to improve SEA efficiency and productivity
* Provide data-based recommendations to support projects/programs and strategic initiatives
* Help drive consistent best practices across geographies
* Partner cross-functionally to maintain/improve tools and processes used by SEA globally

You Are:

* Meticulous: Your attention to detail is always spot on, ensuring accuracy and thoughtfulness in everything you touch.
* An excellent communicator: You create strong relationships across various departments, fostering effective collaboration and communication.
* Highly organized: You efficiently juggle multiple competing priorities, providing quick turn-around with equal attention to detail.
* Kind: You approach peers, partners, and vendors with kindness and consideration, promoting a positive work environment.
* A problem solver: Brave in the face of challenges, you seek out alternative paths to solve complex issues.
* Humble: You reflect on what could have been better, learning from both successes and failures.

Your Ideal Background:

* 4 years of experience in sales or business operations
* Ideal experience in Technology Sales, Sales Operations, or GTM operations
* Minimum of 2 years experience in a sales analyst capacity
* Excellent Salesforce (SFDC) skills
* System administration experience (SFDC, Vivun, Tableau) and knowledge of software release planning methodologies (agile/scrum)
* Strong Excel skills, and experience with Google Suite
* Strong communication and presentation skills
* Quantitative and qualitative problem-solving skills



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