Cloud Support Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Vmware A tiempo completo

**Job Overview**

As a Cloud Support Specialist on our Tanzu team, you will play a critical role in delivering exceptional customer experiences. You will work closely with our customers to guide and support them throughout any difficulties in their environments, leveraging your expertise in virtualization and cloud computing.

Your primary responsibilities will include researching, reproducing, and troubleshooting technical problems to resolve customer issues quickly and efficiently. You will also create high-quality documentation to deflect and help customers resolve issues on their own.

To succeed in this role, you will need a logical approach to problem-solving, a desire for learning new technologies, and experience dealing with various global customers/partners. You will be part of a collaborative and supportive team that encourages open communication and innovative thinking.



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