Dental Support Specialist
hace 4 días
We are seeking a highly skilled and motivated Dental Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers, troubleshooting issues, and developing solutions to improve internal processes.
Main Responsibilities:
- Triage and resolve customer interactions through SAP Service Cloud ticketing system
- Collaborate with vendors' technical support teams to resolve customer issues in an effective and timely manner
- Provide exceptional customer experience as measured by NPS, CES, and/or customer satisfaction surveys
- Develop positive working relationships with stakeholder teams and vendors
- Document processes and solutions to build up Straumann technical support knowledge base
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Dental Implant Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoWe develop, manufacture, and supply innovative dental solutions for a wide range of patients. Our team is passionate about empowering our employees to drive change and make an impact in the world of dentistry.As a Dental Implant Support Specialist with the Straumann Group, you will be responsible for providing exceptional customer service and support to our...
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Bilingual Dental Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...
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Dental Surgical Planning Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Createch A tiempo completoJob Description:The role of a Dental Surgical Planning Specialist is crucial in ensuring the success of dental implant procedures. The individual in this position will work closely with dentists and oral surgeons to understand treatment goals and specific patient requirements.Key Responsibilities:Collaborate with medical professionals to assess patient needs...
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Dental Support Team Lead
hace 7 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoWe're the Straumann Group, a leading innovator in esthetic dentistry. Our vision is to empower people to perform and make an impact.**Our Impact**We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics, and biomaterials for tooth replacement and restoration solutions or to prevent tooth loss.**Our Culture**We...
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Dental Technical Advisor
hace 7 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoAbout UsStraumann Group is a leading manufacturer of dental implants, clear aligners, and CAD/CAM prosthetics. We are committed to empowering our employees to make a difference and driving innovation in the field of esthetic dentistry.Job SummaryWe are seeking a dedicated Technical Support Specialist to join our customer support team. As a key member of our...
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Customer Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoWe empower consumers and our clients to manage their data with confidence at Experian. As a Customer Support Specialist, you will play a vital role in ensuring that our customers receive the highest level of service and support.The position requires a high-performing resource who can provide timely and accurate responses to customer inquiries. The ideal...
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Dental Industry Clinical Guidance Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoAbout AligntechAligntech is a global leader in the development of innovative technology, tools and treatment options to help dental professionals worldwide achieve clinical results.We believe that every smile is unique and we strive to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics...
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Dental Assistant
hace 2 semanas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**Transforming smiles, changing livesAt Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...
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Dental Support Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoWe are committed to delivering innovation based on evidence and empowering our employees to perform and make an impact.This role offers a unique opportunity to join a dynamic team and contribute to the success of our company.The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced...
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Digital Dental Treatment Design Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoAbout AligntechWe are a global leader in medical device technology, dedicated to transforming smiles and changing lives. Our innovative solutions help dental professionals worldwide achieve exceptional results.Job OverviewWe are seeking an experienced Digital Dental Restorative Treatments Designer to join our team. As a key member of our design team, you...
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Amazon Publishing Support Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob OverviewAs an Amazon Publishing Support Specialist, you will be the primary point of contact for publishers and content providers using our Kindle Direct Publishing website.Our team thrives on innovation and excellence, and we are looking for talented individuals who are passionate about delivering exceptional customer experiences.
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Technical Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Equifax. As a Technical Support Specialist, you will be responsible for providing top-notch support to our end-users, ensuring they have the best possible experience with our technology.Key Responsibilities:Provide level one technical support for computer hardware...
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Technical Support Specialist for Self-Publishing
hace 6 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob OverviewKDP Support Specialist plays a vital role in ensuring the success of publishers and content providers who use Amazon's Kindle Direct Publishing (KDP) website to upload their work.The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong analytical abilities.
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Office Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled and motivated Office Support Specialist to join our team. As an Office Support Specialist, you will be responsible for providing administrative support, handling special projects, and maintaining the overall efficiency of the office.About Marriott InternationalMarriott International is a global hospitality leader...
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Partnership Support Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoWe are seeking a highly skilled Partnership Support Specialist to join our team. In this role, you will be responsible for providing support to our partners, resolving complex process support issues, and participating in projects.As a Partnership Support Specialist, you will work closely with our partner delivery support team to ensure the success and growth...
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Operations Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoRole OverviewThe Operations Support Specialist is an essential part of the team, responsible for providing top-notch operations support services to internal stakeholders. This role involves working closely with various departments to ensure efficient operations and delivery of results.This specialist will be required to analyze complex data, identify areas...
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Operations Support Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoWe are seeking an experienced Operations Support Specialist to join our team at Citi. In this role, you will be responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.The Operations Support Specialist is responsible for performing financial, statistical, and operational studies using...
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It Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica First Factory A tiempo completoFirst Factory is looking for a highly capable IT Support Specialist to provide technical assistance to our staff and assist the company in maturing our security protocols.To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.As First Factory's IT Support...
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Customer Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoJob OverviewThe Straumann Group is seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to dental offices and labs, ensuring their needs are met and exceeded.Key Responsibilities:Provide superior customer service over the phone, addressing customer...
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Dental Customer Care Representative
hace 6 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to dental offices and labs, ensuring their needs are met and exceeded.Key Responsibilities:Provide superb customer service over the phone, addressing customer inquiries and concerns in a...