Networking Systems Specialist
hace 24 horas
**Cloud Software Group is Committed to Excellence**
We are looking for a talented Networking Systems Specialist to join our team at Cloud Software Group. As a key member of our technical support group, you will be responsible for delivering exceptional customer service and technical expertise.
The successful candidate will have a strong background in networking technologies, with a focus on Citrix ADC. You will be responsible for analyzing and resolving complex technical issues, collaborating with internal teams and external partners, and contributing to the development of technical knowledge base articles.
**Responsibilities Include:**
- Analyzing and resolving complex technical issues with minimal supervision.
- Collaborating with internal teams and external partners to achieve SLAs and KPIs.
- Contribution to the development of technical knowledge base articles.
**Requirements:**
- Advanced education in networking technologies combined with relevant experience.
- Minimum 3+ years of experience in a similar role; or an advanced degree without experience.
- Solid understanding of the OSI Model.
- Excellent English language skills with strong verbal and written communication.
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