Senior Enterprise ServiceNow Project Director

hace 1 mes


San Francisco, Heredia, Costa Rica TTEC A tiempo completo

As a seasoned ServiceNow Principal Project Manager, you will lead complex projects with multiple stakeholders, creating project charters, integrated project plans, resource plans, contingency plans, and other project management artifacts. This role requires strong leadership skills to guide project teams to successful outcomes.

Key Responsibilities:

  • Project Leadership: Direct large, complex projects involving multiple internal and external stakeholders.
  • Methodology Compliance: Ensure all projects adhere to established company project methodology standards.
  • Stakeholder Communication: Update business stakeholders on project status, publish periodic project status reports, and brief key stakeholders on various aspects of initiatives.
  • Project Governance: Represent projects in governance and inter-department forums, defining and tracking project milestones while maintaining an integrated delivery plan.
  • Client Engagement: Lead client discussions on project plans and status, ensuring clients understand trade-offs related to budget, scope, schedule, and staffing.
  • Financial Oversight: Responsible for project forecasts and financial reporting.
  • Risk Management: Evaluate and manage trade-offs between project size, complexity, cost, urgency, risk, and stakeholder value, assessing and resolving high-priority project risks.

About the Role:

This is a 100% remote opportunity as a ServiceNow Principal Project Manager. The ideal candidate will have 5-10 years of Senior Project/Program Management experience within a consulting environment, leading large enterprise client projects with $100,000 - $2,000,000 in consulting services. A Bachelor's Degree is required, and PMP/PMI Certification is preferred but not required.

We Offer:

  • A competitive salary range of ₡31,000,000 - ₡41,000,000 per year.
  • A dynamic work environment with opportunities for growth and development.
  • A comprehensive benefits package including health insurance, retirement savings, and paid time off.


  • San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    At Boston Scientific Corporation, we are seeking a highly skilled Senior Enterprise ServiceNow Developer to join our HR-IT team. This is an exciting opportunity for a talented professional to work on critical analyst and development roles, supporting the expansion of ServiceNow capabilities.This role will involve collaborating with our global HR business...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    At ServiceNow, we're shaping the future of work with cutting-edge technology. As a Strategic Enterprise Program Director, you'll play a pivotal role in driving digital transformation across our organization.We're proud to be one of Fortune 100 Best Companies to Work For and World's Most Admired Companies. Our Digital Technology (DT) organization is leading...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Transform Business Operations as a ServiceNow Business Process and Compliance Project ManagerWe are seeking an experienced Business Process and Compliance Project Manager to join our team at ServiceNow. As a key member of our organization, you will play a crucial role in driving business growth and improving operational efficiency.About the Role:Dual...

  • Senior Project Manager

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **About Us**ServiceNow is a leading provider of cloud-based software for digital transformation.At ServiceNow, our mission is to make the world work better for everyone.We achieve this by delivering innovative technology solutions that enable our customers to automate, simplify, and optimize their business processes.As a Senior Project Manager in our...

  • Senior People Partner

    hace 2 meses


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Company OverviewServiceNow is a global leader in the enterprise cloud market, providing a suite of products that make the world work for everyone. As a company, we are driven by a passion to innovate and deliver exceptional customer experiences.Job SummaryWe are seeking a highly skilled and experienced Senior People Partner to join our HR team. In this role,...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About the RoleWe are seeking an experienced ServiceNow platform administrator to join our team. As a key member of our operations team, you will be responsible for supporting internal stakeholders, troubleshooting issues, providing training, and fulfilling requests while maintaining a high level of service, collaboration, and promoting continuous...

  • Customer Success Director

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About ServiceNowAt ServiceNow, we empower companies to work at the speed of now. Our technology makes the world work for everyone, and our people make it possible.The RoleWe are seeking a seasoned Customer Success Director - Digital Transformation to lead our efforts in driving customer outcomes and expanding our offerings within key accounts.Key...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **About Us**At ServiceNow, we empower companies to thrive in today's fast-paced digital landscape. Our innovative technology solutions help organizations streamline their operations, improve customer experiences, and drive business success.We're seeking a highly skilled Enterprise Solution Architect to join our team of talented professionals. This role is...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    OverviewIn this pivotal role as a Strategic Customer Success Director at Servicenow, you will be responsible for leading a team of early-in-career Customer Success Guides in delivering unparalleled customer experiences across Digital, Commercial, and Mid-Market customers.


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job Overview  We are seeking an experienced Director of Global Customer Success to join our team. This individual will be responsible for leading a team that ensures customer success in LATAM, focusing on driving adoption and value-based results.  As a key member of our Customer Excellence team, you will work closely with customers to build...


  • San Francisco, Heredia, Costa Rica GFT Technologies SE A tiempo completo

    About GFT Technologies SEGFT Technologies SE is a global technology company that offers innovative IT solutions to its clients. Our team is dedicated to delivering high-quality projects and services.Job OverviewWe are seeking a highly skilled Senior Project Director to lead our project management team. The successful candidate will have a strong background...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Overview**At ServiceNow, our innovative technology empowers organizations to streamline their operations and improve customer experiences. As a global leader in enterprise cloud solutions, we foster a culture of collaboration, innovation, and customer-centricity.We serve over 7,700+ customers worldwide, with approximately 85% being part of the...


  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company OverviewServiceNow is a leading provider of enterprise cloud-based software for digital workflows. Our platform helps organizations automate and streamline processes, improve productivity, and enhance customer experiences.


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **About Us**At ServiceNow, we revolutionize the way work gets done. Our cutting-edge technology empowers our customers to drive digital transformation and achieve unparalleled success.We're a fast-paced team of innovators who thrive on creativity and collaboration. We believe that everyone deserves a chance to live their best life and share their unique...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Career Opportunity at ServiceNow**We are seeking a highly skilled and experienced Technical Support Leadership Director to join our team. As a key member of our leadership group, you will be responsible for overseeing the technical support operations, ensuring high-quality service delivery to our customers.**Estimated Salary:** $150,000 - $200,000 per...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **About ServiceNow**At ServiceNow, our technology makes the world work for everyone. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About UsAt ServiceNow, we're revolutionizing the way companies operate. Our technology empowers organizations to work smarter and faster, while our people drive innovation and excellence. As a key member of our Digital Technology organization, you'll be part of a team that's shaping the future of enterprise software.Our MissionWe serve over 7,700+ customers...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About the RoleWe are seeking a highly organized and detail-oriented Senior Engineering Program Coordinator to join our team at ServiceNow. This role will be responsible for handling all logistical support for the Engineering Bootcamp, including calendar management, attendance tracking, drafting and sending program communications, and monitoring success...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Job SummaryWe are seeking a dynamic and experienced Director of Engineering to lead our local and remote teams in the data collection and analytics space. As the Director of Engineering, you will be responsible for managing both local and remote managers, ensuring the successful execution of projects, and driving innovation in data collection and analytics...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job Title: Technical Support DirectorAbout the Role:We are seeking an experienced Technical Support Director to lead our team of technical professionals in delivering exceptional customer support. As a key member of our organization, you will be responsible for managing and exceeding Support KPIs and critical Technical Support Metrics.Key...